Pharmacy Courier & Clerk Job Description

Pharmacy Courier & Clerk Job Description

A Pharmacy Courier is responsible for the secure and timely transport of prescription medications and medical supplies to patients, satellite clinics, and community partners. This role is critical to the FQHC mission of expanding healthcare access to underserved populations.

Pharmacy Courier Job Responsibilities:

•    Ensure compliance with federal and state regulations to limit drug diversion

•    Deliver pre-bagged prescriptions, over the counter products, supplies and pharmacy equipment, and perform logistics for Pharmacy Deliveries.
o    Ensure payment, contact delivery patients, load iPad with delivery documents, prep cooler, develop route, contact SGCV Pharmacy to add to delivery list, settle payments with the point-of-sale register, and other needed tasks
o    Coordinate with pharmacy staff, respecting patient confidentiality
o    Follows Pharmacy policies and procedures
o    Post office and bank supply transports for pharmacy
•    Serves patients and Pharmacy coworkers by performing clerical tasks
o    Provide customer service at the register, search for completed prescriptions, maintain OTC area, checking for outdates, dust shelves, HIPPA compliance, stock incoming orders, and housekeeping as needed.
•    Maintain company vehicle by coordinating with CEO for basic maintenance, fluids, tires, inspections, etc.
•    Other duties as assigned by Administration
•    Daily schedule approved and supplied by Pharmacy Director 

Qualifications / Skills:
•    Good Judgment
•    Good verbal communication and customer service skills
•    Knowledge of traffic laws and current weather changes, as well as logistic skills
•    Managing processes
•    Legal compliance
•    Productivity
•    Physically fit
•    Team Oriented 
•    Attention to detail
•    Proficient in English
•    Strong customer service skills and cultural competency when interacting with diverse, underserved populations

Education, Experience, and Licensing Requirements:

•    High school diploma or equivalent 

•    Current/Valid Driver’s license

•    Clean Driving Record

•    Current CPR certification

•    Confidentiality:  Maintain strict confidentiality and respect the privacy of others

•    Honor HIPAA laws and regulations 

•    Familiarity with healthcare regulations (HIPAA, OSHA) and a commitment to the FQHC mission

Physical & Mental Requirements
•    Ability to lift and carry up to 25–50 pounds occasionally.

•    Ability Capability to drive for long periods (up to 8 hours) with frequent stops.

•    Ability to pass background screenings and random drug tests

•    Standing:  up to 100% of shift

•    Walking:  up to 100% of shift

•    Will stoop, bend, and reach frequently 

•    Must be able to type

•    Must be able to read for extended periods of time

Working Environment/Physical Hazards:
•    Work in well-lit environment 

•    Possible exposure to drug vapors or particles

•    Possible exposure to potentially hazardous chemicals 

•    Due to the nature of this position, the employee may be required to travel and perform deliveries during periods of inclement weather, including, but not limited to, snow, ice, heavy rain, or high winds. The employee is expected to make a reasonable effort to perform their duties safely. In the event travel becomes too hazardous to travel/walk, the employee should contact their supervisor immediately. 

Equipment Used
Computer: pharmacy software, databases and word processing
Telephone, fax, copier, printer, scanner, cell phone
Cash register/ Point of Sale system
Clinic vehicle(s)