Pharmacy Customer Service Representative

Company : Shyft6

Job Type : Full Time

Overland Park, Kansas

Job Description - Pharmacy Customer Service Representative

Duties and Responsibilities

- Receiving and triaging inbound phone calls

- Receiving and completing scheduling calls via dialer or outbound queues

- Gathering demographics, plan information, patient history, and other data, and documenting in the pharmacy application as necessary

- Contacting physicians for missing or required information

- Processing document intake queue for pharmacy technician processing

- Preparing shipping materials for packing stations

- Performing other related duties as assigned by management

Requirements

Qualifications

- High school diploma, general education degree (GED), or one to three months of related experience and/or training, or an equivalent combination of education and experience

- Preferred computer skills:

- Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)

- Good communication skills (both written and verbal) preferred

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Pharmacy Customer Service Representative

Job Description - Pharmacy Customer Service Representative

Requirements

Similar Pharmacy Customer Service Representative Jobs in the US

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