Pharmacy Floor Operations Manager

Job Description:

Young At Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team as the Pharmacy Floor Operations Manager. We are seeking a leader who can efficiently ensure fulfillment of customers' pharmaceutical needs by managing the team to accomplish quarterly key initiatives.

Parent Owner:

Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights.

Responsibilities:

• Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards
• Assure all policies and procedures are being followed to ensure prescriptions and deliveries are accurate and shipments are ready on-time daily 
• Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations 
• Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees
• Oversee staffing and other operations functions where technical personnel are the primary support resource
• Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action
• Manage team leads who subsequently supervise team members in pharmacy operations
• Establish rapport with team members and support their professional development
• Conduct annual Performance Reviews
•  Develop Team Leads and other technical personnel for greater roles and growth within the company
• Attend meetings as required and participate in training
• Other duties as assigned 

• Pharmacy Technician License obtained by the Indiana Board of Pharmacy
• Minimum of 2 years of managerial experience in a pharmacy setting