Pharmacy Retail Clerk

Pharmacy Retail Clerk

Location: Kalispell, MT

Job Type: Part-Time (20-30 Hours Weekly)

Schedule: Monday-Saturday, including rotating Saturday shifts 

Sykes Pharmacy is seeking a reliable, customer-focused Pharmacy Retail Clerk to support daily pharmacy operations and deliver exceptional patient care.  This role combines retail customer service, cashiering, prescription pickup assistance, inventory management, and administrative support in a community pharmacy setting. 

The ideal candidate will have experience in retail, customer service, cashiering, healthcare support, or pharmacy operations and will enjoy working in a fast-paced environment where attention to detail and patient satisfaction are priorities. 

Key Responsibilities 

• Provide outstanding customer service to patients and pharmacy customers. 


• Process prescription pickups accurately and efficiently.


• Operate cash registers, point-of-sale (POS) systems, and payment processing equipment. 


• Answer incoming phone calls and assist patients with general inquiries. 


• Accept prescriptions and gather required information for pharmacist review. 


• Assist customers with over-the-counter(OTC) medications and healthcare products. 


• Stock shelves, receive inventory shipments, and maintain organized displays. 


• Monitor inventory levels and notify pharmacists of low-stock items.


• Assist with medication will-call management and patient pickup reminders. 


• Prepare prescription delivery totes and organize completed orders.  


• Maintain pharmacy cleanliness and support daily retail operations.


• Process regulated product sales in compliance with pharmacy policies and state regulations.


• Support pharmacists and pharmacy staff with clerical and administrative tasks. 

Preferred Qualifications

• Previous experience in retail, customer service, pharmacy, healthcare, medical office, or cashier roles. 


• Experience operating POS systems, cash registers, or inventory managemetn systems. 


• Pharmacy technician, pharmacy clerk, or pharmacy assistant experience is a plus. 


• Strong communication and interpersonal skills. 


• Ability to multitask and work efficiently in a busy healthcare environment. 


• Familiarity with HIPAA confidentiality standards and handling sensitive information. 


• Basic computer and data-entry skills


• Strong Attention to detail and organizational abilities.

Skills

• Customer Service


• Pharmacy Support


• Retail Sales


• Cash Handling


• Point-of-Sale (POS)


• Data Entry 


• Inventory Control 


• Prescription Pickup


• Patient Relations


• Telephone Communication


• Inventory Management


• Multitasking 


• Time Management 


• Teamwork 


• Healthcare Customer Service


• HIPAA Compliance


• Problem Solving Attention to Detail 


• Microsoft Office


• Retail Operations 

Physical Requirements 

• Stand for extended periods. 


• Lift, push, or pull up to 25 pounds. 


• Bend, reach, squat, and perform stocking activities


• Travel between pharmacy locations as needed. 

License Requirement 

• Valid Montana Driver's License required.