Pharmacy Technician Manager

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a best in class, seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Overview

We are seeking a proactive and experienced Pharmacy Technician Manager to lead and support our pharmacy technician team in a fast-paced, mission-driven environment. This role is responsible for the operational success of the pharmacy technician function—including staffing, quality, compliance, and performance management. You will play a hands-on role in day-to-day operations while also taking ownership of workflow optimization and team development.

If you're an experienced technician with a passion for leadership and a drive to improve healthcare, we’d love to meet you.

How You’ll Help Us Improve Healthcare

Team Leadership & Development

• Manage, coach, and develop a team of pharmacy technicians including leads, ensuring clarity around roles, performance expectations, and growth paths.
  Own scheduling, shift planning, and coverage to meet operational demands.
  Foster a culture of accountability, collaboration, and continuous improvement.


• Conduct regular performance check-ins, feedback sessions, and annual reviews.
  
  

Operational Oversight

• Oversee daily prescription fulfillment operations with an emphasis on quality, safety, and efficiency.


• Support and troubleshoot workflow issues, making real-time decisions to meet daily metrics.


• Partner closely with pharmacists, operations leadership, and cross-functional teams.


• Serve as the primary point of contact for technician operations during inspections or audits.
  
  

Compliance & Quality Assurance

• Ensure all operations comply with state and federal regulations, including DEA and Board of Pharmacy requirements.


• Lead regular audits of processes, documentation, and technician compliance.


• Monitor and escalate potential risks or process gaps.
  
  

Inventory & Supply Chain Management

• Partner with inventory leads to oversee medication and supply levels.


• Track utilization trends and forecast needs based on volume and seasonal shifts.


• Ensure all medications are stored, handled, and disposed of per safety guidelines.
  
  

Strategic Projects & Partnership Support

• Collaborate on key initiatives, such as expansion planning or partnership onboarding.
  Identify and implement process improvements to scale operations and enhance service delivery.

A Few Things About You

Required Qualifications

• High school diploma or equivalent (required); 


• Active and in-good-standing Pharmacy Technician license


• At least 3 years of experience as a pharmacy technician in a high-volume or fulfillment environment


• 1+ year of leadership experience, ideally in a supervisory or training role
  
  

Preferred Skills & Attributes

• Strong knowledge of pharmacy laws, standards, and compliance requirements


• Comfort working with pharmacy software, dispensing technology, and workflow systems


• Effective communicator, especially in times of change or under pressure


• Solutions-oriented with a mindset for process improvement


• Strong team player with a high level of empathy and accountability
  
  

Our Offer To Ensure You Choose Gifthealth 

This is a unique opportunity to impact the lives of thousands of patients while shaping the future of patient care in a fast-paced, tech-enabled pharmacy services organization. You'll be empowered to lead at scale, innovate with purpose, and build an enduring culture of excellence.

• Competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance.


• 401(k) with company match that is immediately vested.


• Generous paid time off and flexible work environment.


• Ongoing professional development and career growth opportunities.
  
  

Gifthealth is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in transforming healthcare and making a difference in people's lives. Apply today!