Specialty Pharmacy Liaison / Pharmacy Technician

Join a Team That Leads with Kindness, Collaboration, and Care

Are you kind, collaborative, and caring? You're in good company.

At Shields, we hire passionate team players who put people first. Join a diverse, inclusive, and mission-driven workplace that welcomes new ideas, encourages collaboration, and values candid conversations.

We're experiencing explosive growth and are seeking intellectually curious, motivated pharmacy professionals who are ready to make a meaningful impact on patients' lives every day.

Why Join Shields?

As a Specialty Pharmacy Liaison / Pharmacy Technician, you will serve as the single point of contact for specialty pharmacy patients, helping them navigate complex therapies while delivering an exceptional patient experience.

In this highly visible role, you will:

✅ Assess patient needs and provide ongoing refill support
✅ Coordinate specialty medication deliveries
✅ Resolve insurance, prior authorization, and copay challenges
✅ Monitor medication adherence and patient outcomes
✅ Collaborate with pharmacists, providers, clinic staff, and healthcare teams across the continuum of care
✅ Help ensure patient concerns are resolved quickly and effectively

This is an ideal opportunity for a compassionate, detail-oriented pharmacy technician who thrives in a collaborative healthcare environment and enjoys building meaningful patient relationships.

What Shields Offers

We believe exceptional employees deserve exceptional rewards.

Our comprehensive benefits package includes:

Competitive salary + bonus opportunity
Monday–Friday schedule
Onsite role in an outpatient clinic setting
4 weeks PTO + 10 paid holidays
401(k) with company match
Medical, Dental & Vision coverage beginning on Day 1

Experience & Education

Required Licensure & Certification

✔ Registered Pharmacy Technician in the state of employment required
✔ National Pharmacy Technician Certification (CPhT) preferred, but not required

Experience

✔ 2–5 years of Pharmacy Technician experience required
✔ 5–8 years preferred

Education

✔ High School Diploma or GED required

Skills & Qualifications

We're looking for professionals who possess:

• Strong interpersonal and patient communication skills


• Ability to work independently and demonstrate sound judgment


• Excellent verbal and written communication abilities


• Advanced organizational and administrative skills


• High proficiency in Microsoft Office, particularly Excel and Word


• Ability to quickly learn new software applications and extract relevant information efficiently


• Strong attention to detail and commitment to quality

⭐ Traits That Drive Success

You are:

Organized
Dependable
Empathetic and patient-focused
A strong listener and communicator
High-integrity and trustworthy
Detail-oriented and quality-driven
Collaborative and team-focused

Additional Characteristics

We value individuals who are:

• Energetic and highly motivated


• Strong team players with excellent interpersonal skills


• Comfortable handling highly sensitive and confidential information with discretion


• Committed to delivering an outstanding patient experience

Preferred Specialty Pharmacy Knowledge

Experience or exposure in any of the following specialty areas is a plus:

Transplant
Oncology
Hepatitis C
Infectious Disease (including HIV)

Make an Impact Where It Matters Most

If you're a Pharmacy Technician, Certified Pharmacy Technician (CPhT), Specialty Pharmacy Liaison, or healthcare professional passionate about improving patient outcomes through compassionate, personalized support, we'd love to hear from you.

Apply today and help transform specialty pharmacy care with Shields.

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