Find your calling at Mercy!

The Pharmacy Technician Lead assists pharmacists in preparing, compounding, and dispensing medications and are accountable to the supervising pharmacist who is legally responsible for the care and safety of the patients served by the pharmacy. As a technician lead, the coworker may engage in more complex medication distribution processes, have additional department responsibilities, and/or function in specialized areas of responsibility.

Position Details:

Education: High School Diploma or equivalence exam.

Licensure: Actively registered, in good standing, with the State Board of Pharmacy as a Pharmacy Technician or willing to submit application for registration by first day of work. This includes submitting fingerprints for FBI background check.

Experience: 3 years of relevant pharmacy experience required. Process ownership and/or leadership experience required. Experience with automation in area of responsibility required.

Certifications: Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB) (obtained within 6 months of hire).

Knowledge, Skills & Abilities:
Ability to function in a variety of roles and settings in the pharmacy department.
Ability to perform initial trouble shooting for automated pharmacy technology and associated software.
Ability to compile and interpret standard medical information, lab values, and other pertinent data for pharmacist judgement, prior authorization or other patient care use.
Ability to work under time constraints.
Demonstrates mastery of all pharmacy dispensing and standard compounding procedures.
Demonstrates advanced knowledge and use of all equipment; robotic dispensing equipment and automated dispensing cabinets as appropriate.
Demonstrates proficiency with the operation of pharmacy automation technology systems and workflow management.
Demonstrates proficiency with utilization of electronic health record, electronic communication application and other pharmacy information software.
Demonstrates competence in patient and customer contact points.
Demonstrates mastery of all pharmacy prescription adjudication, copay assistance, financial assistance, Point of Sale, ordering, and inventory management as appropriate for job role.
Demonstrates advanced knowledge and use of all equipment; robotic dispensing equipment and automated dispensing cabinets as appropriate.
Demonstrated competence to train and orient new co-workers.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.