Philanthropy Operations Associate - Dynamic Team

Philanthropy Operations Associate

Reports to: Director of Individual Giving

Base Of Designation: Washington, D.C.

Work Location: Hybrid/ Remote-eligible (within US)

Grade: 1-DC

Salary: $23.08-$24.03/hourly. Full-time. Pay is commensurate with experience and dependent on base of designation.

Apply By: March 20, 2024

Start Date: Early-Mid April

A core member of the Philanthropy Team, the Philanthropy Operations Associate at World Learning/SIT, will be responsible for supporting the senior members of the Philanthropy team to include the Associate Vice President, the Director of Individual Giving and the Director of Corporate and Foundation Philanthropy. This position will be responsible for providing support to the philanthropy team with a focus on donor stewardship, prospect research, donor qualification, and day-to-day team operations and organization. The Associate will be responsible for owning the day-to-day administration of the Philanthropy team to include mailings, reporting, database management and cleanup, as well as records management. This role reports to the Director of Individual Giving.

Responsibilities:

• Work with philanthropy team to increase donor retention and acquisition and help manage this through reporting and task assigning in Salesforce.

• Support the Associate VP in their work with the Advancement Committee through scheduling meetings, keeping minutes, keeping the online Board portal up to date, etc.
• Work with Associate Vice President of Philanthropy, Director of Individual Giving and Director of Corporate and Foundation Philanthropy to create schedules, assist with appeal content, and distribute annual endowment reports.
• Prepare event and donor bios and pre-meeting briefings on major donors and prospects.
• Fulfill prospect research requests by utilizing donor research software and analyzing financial information, news articles, and other sources to identify and qualify donor prospects for the Philanthropy team.
• Work with philanthropy team to schedule donor meetings.
• Make donor phone calls, send giving history reports and stewardship reports as needed.
• Write proposals and donor gift requests.
• Support Philanthropy Assistant with the Philanthropy info email inbox and provide timely and professional responses to donor questions and concerns.
• Manage the Philanthropy team calendar and any associated tasks related to the calendar.
• Assist with sending stewardship gifts, handwritten donor thank-you cards, and various mailed reports.
• Provide drafting, editing and administrative support for departmental projects and grant applications.
• Create donor reports for team members on a weekly and as-needed basis and manage a series of reports in Salesforce.

• Keep Philanthropy procedures updated and aligned with fundraising best practices.
• Manage accounts and opportunity records in the Salesforce CRM system.
• Develop and update concept note statements for prospect outreach to maintain a database of possible pitches.

• Support Philanthropy Assistant with gift and data entry procedure manual.
• Provide general administrative support for the department.

• Support knowledge sharing, information, learning and collaboration among the members of the Philanthropy team.

• Ability to travel as needed.

Requirements:

• Excellent communication, organization and writing
• Skills and experience working in a team environment.
• Ability to manage a wide variety of (sometimes competing) responsibilities and projects.
• Ability and experience researching information and writing briefs on discovered information.
• Ability to demonstrate a high degree of professional integrity which includes approaching others in a respectful manner; reacting well under pressure; treating others with understanding and consideration; taking responsibility for own actions; and following through on commitments.
• Ability to work with manage multiple priorities and work in a deadline-driven environment.
• Ability to work well with others.
• Ability to exemplify a team-oriented, collaborative work ethic and attitude.
• Ability to demonstrate a high level of professionalism.
• Ability to demonstrate a high level of integrity, trustworthiness, flexibility, compassion and humor necessary to address the practicalities of an international nonprofit, along with the creativity and persistence required to elicit new thinking and change.
• Experience in nonprofit fundraising preferred but not required.
• Proficiency in Salesforce, Microsoft Word, Excel, Outlook, Power Point, and database reporting preferred.

Vaccination is strongly recommended for all employees in our U.S. offices except for those receiving medical or religious exemptions. If boosters are subsequently recommended by the Centers for Disease Control and Prevention (CDC) then employees and faculty will be recommended to receive the booster within thirty (30) days of their eligibility.

Benefits

World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan (when applicable) for full-time and eligible part-time employees.

For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.

World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.

School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees.

We are a globally diverse community of staff, faculty, board members, alumni, students, and participants who believe that inclusive and equitable practices are at the heart of a peaceful and just world. Each of us strives to honor diverse voices and lived experiences, examine our own biases and privileges, actively work to address inequities in our structures, and foster a community of open dialogue. We are committed to acting with accountability, transparency, reciprocity, authenticity, and empathy.

World Learning is an equal employment opportunity/affirmative action/veterans/ADA employer, committed to increasing the diversity of its workforce.