At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

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Job Description Summary

Job Description

Position Overview:
The Phlebotomist ensures that appropriate specimens are collected from the proper patients, as well as work and communicate effectively with a variety of patients, including but not limited to, critically ill, trauma, newborn, geriatric, and outpatients in numerous outpatient settings.  The Phlebotomist provides accurate patient identification, specimen labeling, preservation, transportation and pre-test processing. He/She performs clerical duties; processes orders; performs computer functions; files reports; records/sends messages; gives reports to the nurse/doctor; and, transcribes doctors’ orders on outpatients.  

Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education:
High School graduate or equivalent required; some college with courses in a health or science-related field preferred. Training in computer, basic office equipment and medical terminology preferred.

License:
N/A

Certifications:
If certified, a current Phlebotomy certification from an approved agency is preferred. Certification must be from one of the following:  
•    ASCP (American Society for Clinical Pathology Board of Certification)
•    APA (American Phlebotomy Association)
•    AMT (American Medical Technologists) 
•    NHA (National Health Career Association)
•    NCCT (National Center for Competency Testing)
•    NIHP (National Institute of Health Professionals)
•    MedCA (Medical Career Association)
•    NPC (National Phlebotomy Certification Exam)
•    AAH (American Allied Health)
•    Any accredited certification not listed, can be reviewed for approval by the Lab Director

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.    

Experience:
One (1) year Phlebotomy experience preferred.  Must have equivalent combination of education and/or experience from which documented comparable knowledge, skills and demonstrated abilities.

Reports to:
Lab Supervisors, Lab Operation Manager and Lab Director or Service Line Patient Care Coordinator

Supervises:
None

Physical Demands:
Stands, turns, bends, stoops, lifts, climbs, and uses many physical motions in performing day-to-day activities. Must be able to stand for extended periods and do a great deal of walking without experiencing undue fatigue. Potential exposure to communicable disease or radiation.
Work involves being able to perceive the nature of sounds at normal speaking levels, with or without correction.  Must demonstrate the ability to communicate, speak, and enunciate to express/exchange ideas and detailed information in person and on the telephone.  Work requires a minimum standard of visual acuity, with or without correction, with the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms that are closer to compare data at close vision.  Manual dexterity of hands and feet to ambulate and adroitly manage multiple pieces of equipment/tubes/invasive lines.
Must be able to be active for extended periods without experiencing undue fatigue.  Must be able to work schedules assigned with the understanding that changes may occur according to the needs of the hospital for off days, shifts or weekends.

Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities.  Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.  Must demonstrate strong written and verbal communication skills.  Must possess emotional stability conducive to dealing with high stress levels.  Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.  Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands:
Must possess superior customer service skills and professional etiquette.  Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.).  Must have intermediate knowledge of MS Outlook and Word.  Work requires the ability to function independently and as a team; must have the ability to adapt to workload demands. Work requires the realization that an error may have serious consequences for patients.  Potential exposure to communicable diseases and radiation exists.
 

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together. Apply now and join our team.