Phlebotomist

Job Summary: Consistently performs venipunctures and capillary blood collections on patients of all ages. Responsible for maintaining a clean and organized work environment and appropriate utilization of lab supplies. Follows laboratory policies and procedures.

William Newton Hospital’s Standards of Behavior allow a mechanism for holding each employee accountable and encourages us to "raise the bar". All employees are expected to familiarize themselves with the Standards and practice them daily.

i - Integrity

We act with unwavering moral principle,

transparency, and sincerity in every

interaction.

P - Patient-Centered

We meet patients where they are, ensuring

the are active participants in their care

journey. We prioritize the patient's physical

and emotional well-being over all else.

A - Accountability

We own our actions. We set clear

expectations and hold all team members to

the same high standards.

C - Compassion

We treat every patient, family member, and

colleague with kindness, empathy, and

dignity.

E - Excellence

We approach every task, large or small, with

enthusiasm. We continually pursue mastery

and best practices in our field.

Job Duties and Responsibilities:

• Understand the importance of patient identification and proper collection techniques for optimal samples.
• Has thorough knowledge of specimen requirements.
• Alters or adjusts methods and procedures for pediatric, adolescent, adult and geriatric patient.
• Performs quality control procedures and instrument checks.
• Maintains accurate laboratory records on procedures performed for statistics and billing.
• Meets current documentation standards and policies.
• Interacts professionally with the Laboratory Director, physicians, medical staff, laboratory staff and patients.
• Follows standard precautions at all times.
• Maintains current knowledge of hospital policy, CMS, state and other regulatory requirements.
• Completes duties in a time efficient manner, knows how to prioritize STAT orders, ASAP orders, scheduled orders and outpatients.
• Seeks guidance and direction as necessary.
• Demonstrates the ability to be flexible, organized and function under stressful situations
• Performs other duties as assigned.

Professional Requirements:

• Adheres to dress code; appearance is neat and clean.
• Completes annual educational requirements.
• Maintains regulatory requirements, including all state, federal and CMS regulations.
• Maintains and ensures patient confidentiality at all times.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification while on duty.
• Completes in services and returns in a timely fashion.
• Works at maintaining a good rapport and a cooperative working relationship with coworkers.
• Attends annual review and departmental in-services as scheduled.
• Attends staff meetings; reads and returns all monthly staff meeting minutes.
• Represents the organization in a positive and professional manner.
• Actively participates in performance improvement and quality improvement (QI) activities.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, vision, core values, ethics and goals of the hospital, as well as the focus statement of the department.
• Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control.
• Uses AIDET with each patient interaction.

Regulatory Requirements:

• Education requirement
• Certification preferred
• Current BCLS certification.