Phlebotomist Clinical Assistant

The Phlebotomist Lab Coordinator is a dual functioning role, supporting phlebotomy, specimen processing, and clinical assistant duties. This position reports to the Medical Lab Manager. 

Phlebotomist Lab Coordinator Responsibilities

• Ability to work collaboratively and communicate effectively with others regarding day-to-day operations, including but not limited to ensuring correct collection and billing of in-house versus send out labs and updating on additions of or changes to MNWC lab protocols.
• Collect and process in-house lab specimens and specimens for outside lab companies.
• Accurately enter lab orders into EHR as directed by the provider and scan to patient chart.
• Demonstrating a working knowledge and understanding of the lab billing process for in-house versus send out labs based on patient’s insurance policy and lab test ordered.
• Accurately document lab results in patient lab logbook and EHR immediately after resulting.
•  Performing QC on in-house labs.
• Performing testing on in-house labs.
• Assist in monitoring the Lab User tasks in EHR to ensure all telephone encounters are completed in a timely manner.
• Contacting outside reference laboratories as needed to obtain or provide information regarding patient samples or add-on of testing.
• Decontaminates and sterilize instruments; assemble and store and distribute instruments.
•  Receive, log, and put away shipments & packages
• Maintain accurate supply inventory and document when items must be reordered
• Stock & clean exam rooms
• Help turnover & fold laundry
• Maintain cleanliness and stocking of back office, including common areas, breakrooms, bathrooms, etc.
• Rooming staff backup, as needed
• Room turnover assistance, as needed
• Ability to prioritize & respond quickly to changing & fast-paced environment.

Essential Functions and Qualifications

• Current phlebotomy certification
• Minimum 1 year healthcare experience
• CPR / BLS certification
• Punctuality and adherence to schedule is a must
• Excellent problem solving and time management skills
• Ability to work at a computer for extended periods of time
• Ability to thrive in a fast-paced work environment
•  Strong organizational skills and attention to detail
• Strong communication skills to interact in a professional manner
• Ability to handle confidential and sensitive information 
• Demonstrate strong critical thinking skills and the ability to problem solve and troubleshoot
• Work is performed in a medical office setting using standard medical equipment. The risk of exposure to blood and bodily fluids is present.