Description

The Phlebotomist Lab Coordinator is a dual functioning role, supporting both phlebotomy tasks and back-end lab duties. This person is responsible for both lab coordinator duties and clinical assistant responsibilities. This position reports to the Medical Lab Manager. 

Phlebotomist Lab Coordinator Responsibilities 

• Ability to work collaboratively and communicate effectively with others regarding day-to-day operations, including but not limited to ensuring correct collection and billing of in-house versus send out labs and updating on additions of or changes to MNWC lab protocols. 
• Collect and process in-house lab specimens and specimens for outside lab companies. 
• Accurately enter lab orders into EHR as directed by the provider and scan to patient chart. 
• Demonstrating a working knowledge and understanding of the lab billing process for in-house (IH) versus send out labs based on patient’s insurance policy and lab test ordered. 
• Accurately document lab results in patient lab logbook and EHR immediately after resulting. 
• Performing QC on in-house labs.
• Performing testing on in-house labs. 
• Assist in monitoring the Lab User tasks in EHR to ensure all telephone encounters are completed in a timely manner. 
• Contacting outside reference laboratories as needed to obtain or provide information regarding patient samples or add on of testing. 
• Maintain accurate supply inventory and document when items must be reordered. 
• Ability to prioritize & respond quickly to changing & fast-paced environment. 
• Assist in monitoring material counts and levels. 

Requirements

Essential Functions and Qualifications 

• Current phlebotomy certification 
• Minimum 1 year healthcare experience 
• CPR / BLS certification 
• Punctuality and adherence to schedule is a must. 
• Excellent problem solving and time management skills. 
• Ability to work at a computer for extended periods of time. 
• Ability to thrive in a fast-paced work environment. 
• Strong organizational skills and attention to detail 
• Strong communication skills to interact in a professional manner. 
• Ability to handle confidential and sensitive information. 
• Demonstrate strong critical thinking skills and the ability to problem solve and troubleshoot. 
• Work is performed in a medical office setting using standard medical equipment. The risk of exposure to blood and bodily fluids is present. 

Teamwork and Development 

• Demonstrates the ability to be proactive, supportive, and collaborative. 
• Share knowledge, promote positivity, and take personal responsibility for your professional development. 
• Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner. 
• Provide outstanding communication, documentation, education, and care to all patients. 
• Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others. 
• Demonstrate the ability to prioritize and respond quickly to changing & fast-paced environments.