Phlebotomist | Laboratory Services | Full-time

The Phlebotomist performs phlebotomy, waived laboratory tests and other related duties.  These duties include (but are not limited too):  Collection of blood specimens via venipuncture or capillary, performs assigned waived testing, performance of clerical and courier functions, and specimen processing.  Strives for superior performance by consistently providing a high standard of care.

Job Duties:

• Collect blood specimens through venipuncture and capillary puncture while following patient identification and specimen labeling procedures.


• Process, prepare, and distribute laboratory specimens to ensure accuracy, integrity, and compliance with testing requirements.


• Perform waived laboratory testing, including urine testing, hemoccult testing, and other approved procedures following established competency standards.


• Provide patients with instructions for specimen collection, including urine, stool, and sputum samples.


• Utilize laboratory and hospital information systems (LIS, HIS, and EMR) for order entry, specimen tracking, documentation, and test registration.


• Monitor and track specimens sent to reference laboratories and follow up on pending or outstanding testing.


• Deliver excellent customer service by answering laboratory inquiries, scheduling appointments, processing orders, and directing calls appropriately.


• Maintain laboratory inventory, stock supplies, and ensure work areas remain organized and adequately supplied.


• Adhere to laboratory quality, safety, infection control, and regulatory standards, including proper use of PPE and compliance with accreditation requirements.


• Perform quality control, competency, and specimen-tracking activities while identifying and escalating issues that may impact testing accuracy or patient care.


• Prioritize workload effectively and adapt to challenging patient situations while supporting efficient laboratory operations.


• Support the laboratory team and perform additional duties as assigned.

Requirements:

• High school graduate or GED.


• Graduate of Phlebotomy Technician program or Certified Medical Assistant program OR ability to become certified by acceptable agency (AMT, ASCP, NHA, NCCT, or equivalent) within 1 year of hire.


• Phlebotomy and/or clinical laboratory experience preferred.


• Ability to use computer programs or become proficient with EPIC EMR within four weeks of hire.


• Must demonstrate excellent customer service skills, working with all age groups.

Benefits and Salary:

Commensurate with position and experience. Comprehensive benefits package to include: medical, HSA, dental, 403(b) with employer match of 5%, life insurance, long-term disability, PTO, sick time, EAP, wellness benefits, etc.

About Us:

As an independent hospital, we live our mission to improve the health and wellbeing of the people of our region. To improve access to care, we have expanded our local specialty and primary care services in our communities. Not far from Duluth, MN, our campus resides in the beautiful north woods of Wisconsin where you can balance work and home life on our beautiful lakes and trails by partaking in personal interests such as biking, cross-country skiing, hiking, fishing, water sports, ATVing, snowmobiling, and much more.