Phlebotomist - Patient Service Centers (Full-Time, Days)

SUMMARY

To obtain by venous or capillary puncture sufficient quantity of blood to enable the laboratory to perform accurate analysis as requested by physician. Act as laboratory liaison for direct patient contact, nursing personnel and house staff. The Phlebotomist must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

RESPONSIBILITIES:

• Collects blood specimens via venipuncture and skin puncture according to physician orders applicable to regulations, policies and procedures to ensure complete and accurate specimens for testing.

• Ensures the patient is provided the necessary information and is comfortable and safe.

• Identifies patient, communicates the procedures to be done and performs assigned phlebotomy duties.

• Adheres to established safety guidelines inclusive of the use of appropriate equipment and practices.

• Obtains the required specimens, labels and transports specimens to specified area.

• Prepares specimens for processing and completes paperwork associated with the test ordered.

• Manages incoming calls while providing necessary information.

• Greeting patients and/or their representatives and providing direction as needed.

• Scheduling or pre-scheduling patient appointments, if applicable.

• Interviewing the patient and/or their representative for necessary information and completing the registration process as defined by policy.

• Verification of insurance eligibility/coverage and obtaining necessary authorizations when applicable.

• Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by department policy.

• Exhibits effective communications skills when dealing with patients, physicians, hospital personnel.

• Flexibility and transportation to multiple Patient Service Centers or other affiliated centers required.

• Demonstrates commitment to the RGHS Standards of Behavior consistently-STARS-Service, Teamwork, Attitude, Respect and Standards

PREFERRED QUALIFICATIONS:

• PBT (ASCP) certification