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Phone Audit Supervisor

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Job Description - Phone Audit Supervisor

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and seeking a Phone Auditor Supervisor as we continue to grow our team. Phone Auditor Supervisors manages the workflow of audits assigned to an auditor. 

Job Responsibilities:
  • Manage field audit team
  • Assess auditor’s inventories, production and performance
  • Assign work to auditors to ensure adequate workload
  • Provide technical support to auditors
  • Communicate with carriers through various channels
  • Review weekly reports
  • Interviewing and hiring new staff
  • Conduct auditor annual reviews
  • Create Performance Improvement Plans
Qualifications and Requirements:
  • Knowledge of Workers Compensation and General Liability rules
  • 3 years’ experience as an auditor
  • Knowledgeable in audit procedures for multiple states
  • Ability to manage a team
  • Ability to work independently to achieve company goals
  • Strong judgement and critical thinking skills
  • Competent use of spreadsheets, word processing and e-mail
  • Excellent communication skills
Compensation and Benefits:
  • Compensation annual range is $60,000 - $65,000 (DOE)
  • Benefit package with health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy
  • Weekly pay
  • Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly
We look forward to you joining our team!

ARMStrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Original job Phone Audit Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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