Phone Receptionist

The Turtle Club phone receptionist, back office, Monday through Friday, 9 to 2.30, consistent hours guaranteed during season. This is a phone receptionist role, not a hostess position. You might greet an occasional guest, but your main responsibility is to stay on the phones and manage confirmations. First priority at the start of every shift is to complete all reservation confirmations quickly and accurately. From there, maintain continuous coverage of incoming calls, handling high volume with calm multitasking. Put callers on hold when needed and move smoothly between lines. Also monitor and respond to guest emails from the website with clear, timely, accurate replies. We need someone dependable and punctual who understands that answering phones and finishing confirmations promptly is the core expectation.