Physical Security Specialist

1. Must Have

• Advanced knowledge of physical security operations, including alarm systems, surveillance systems, access control systems, and security procedures.


• Advanced ability to respond to and coordinate security incidents, emergencies, after-hours alarms, and branch support activities in a calm and professional manner.


• Intermediate organizational and documentation skills, including the ability to maintain accurate security records, incident reports, evidence logs, and investigative documentation.


• Intermediate verbal and written communication skills, with the ability to communicate effectively and professionally with employees, Members, vendors, law enforcement, and emergency responders.


• Intermediate ability to coordinate with security vendors, contractors, and third-party service providers to support ongoing security operations and maintenance activities.


• Intermediate problem-solving and critical thinking skills, including the ability to identify security concerns, evaluate risks, and recommend appropriate corrective actions.


• Intermediate ability to manage multiple priorities and respond effectively in time-sensitive or high-pressure situations.


• Intermediate proficiency with Microsoft Office and security-related technology platforms and systems.


• Demonstrate professionalism, discretion, and confidentiality when handling sensitive security information, footage, investigations, and incidents.

2. Nice to Have

• Intermediate knowledge of financial institution security operations, branch security standards, and robbery response procedures.


• Intermediate experience working with surveillance systems, video retrieval systems, alarm monitoring platforms, and access control technologies.


• Basic investigative support knowledge, including evidence preservation, documentation gathering, and coordination with internal investigations or law enforcement.


• Intermediate understanding of emergency response procedures, incident escalation processes, and business continuity concepts.


• Basic experience conducting security reviews, branch walkthroughs, or physical security risk assessments.


• Intermediate understanding of fraud prevention and operational security concepts within a financial institution environment.


• Basic knowledge of Financial Crimes operations and coordination with fraud investigations or BSA/AML teams.


• Intermediate ability to provide guidance and security awareness support to branches and operational departments.