Physician Education & Outreach Specialist Senior

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for leading physician education and outreach initiatives to improve clinical documentation, coding accuracy, and regulatory compliance. Provides expertise in designing and delivering training programs that enhance physician understanding of documentation standards, coding guidelines, and reimbursement requirements. Ensures alignment with organizational policies, payer regulations, and national quality reporting programs. Coordinates with providers, coding staff, and compliance teams to resolve documentation challenges and strengthen collaboration between physicians and revenue cycle operations. Develops strategies to drive continuous improvement in documentation quality, patient outcomes, and organizational performance.

Essential Functions

• Designs, develops, and delivers advanced education programs for physicians on clinical documentation, coding, and compliance requirements.

• Provides one-on-one and group training sessions tailored to physician specialties and practice patterns.

• Collaborates with coding, compliance, and clinical documentation improvement (CDI) teams to identify documentation gaps and develop targeted education.

• Reviews medical records and audit findings to provide feedback and guidance to physicians.

• Ensures physician education materials remain current with CMS, OIG, and payer regulations.

• Serves as a liaison between providers and revenue cycle staff to resolve documentation and coding issues.

• Tracks and analyzes physician education outcomes and prepares reports for leadership.

• Supports organizational readiness for audits, regulatory reviews, and quality reporting initiatives.

• Mentors and provides guidance to junior education and outreach staff.

• Performs other duties as assigned.

Education Requirement: Bachelor’s degree

Experience Requirement: 5+ years of experience

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures: RHIA Certification, CPMA, CCDS, Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) required. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never

C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time)

E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time)

G. Repetitive motion:3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet:1. Never

I. Working in confined spaces:1. Never

J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time)

K. Job-related travel:2. Occasional (< 10% of the time)

L. Loud noises:1. Never

M. Temperature extremes:1. Never

N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time)

O. Radiation:1. Never

P. Burns:1. Never

Q. Cuts/Punctures:2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors:1. Never

T. Combative/violent people:1. Never

U. Animal handling (including carcasses):1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.

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