Physician Liaison

Description

The Physician Liaison will be responsible for obtaining patient referrals from Alaska area primary care and specialist physicians through regular contact with these physicians and their office staff. Performing duties that support the goals of the clinics that are encompassed under Aurora Integrated Oncology Foundation referral growth through provider satisfaction, education and communication. 

This role will represent clinics under the AIOF’s umbrella medical services and programs by visiting physician practices, healthcare providers, and community organizations to promote the service lines of the practice. The Physician Liaison will also provide internal support by communicating concerns identified in the field to the appropriate parties and alerting the administration of potential strategic opportunities.  

Essential Duties and Responsibilities

• Develops and maintains strong service relationships with specialty and primary care providers through regular site visits.  
• Ensures current maintenance of provider contact list information.  
• Maintains an effective recording system to document calls, responses and activities.
• Identify issues and concerns from referring offices and communicate them back to practice. 
• Facilitates meetings for our physician(s) and staff with referral sources and coordinates “lunch and learns” or requested dinners by physicians (or other forums) to discuss new clinical offerings.
• Facilitates community outreach, speaking and education opportunities for the practice.
• Establishes and maintains relationships with institutional healthcare providers including hospitals and population services administrations.
• Communicates to the executive team any market changes or strategic opportunities.
• Maintain the confidentiality of information coming into and being disseminated out of the center.   

Other Expectations/Skills

• A collaborative approach to assisting clients and staff.
• Self-motivated with the ability to solve problems.
• Reliable and extremely trustworthy.
• Ability to maintain confidential and meticulous records.
• Excellent verbal and written communication skills. 
• Proficient in Microsoft Office Suite or related software.  
• Exceptional organizational skills and attention to detail.
• Adaptability and willingness to remain flexible when changes occur
• Exhibit AIOF values

Requirements

• Bachelor’s degree in marketing, business or equivalent field preferred.
• Prior experience in healthcare sales or outreach experience preferred.  
• Possession of a valid state driver’s license is required.  

Physical Demands and Work Environment: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Ability to lift/carry up to 25 pounds.  
• Ability to sit/stand for long periods of time.  
• Good manual dexterity with the ability to perform repetitive hand/wrist motions.  
• Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work. 
• Occasional out-of-state travel will be required.
• Moderate noise levels.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.