Radiology Associates of Hartford is Central Connecticut’s premier radiology group. Building trust with patients and physicians for nearly 50 years, our practice has expanded to five outpatient imaging centers spanning 50 miles from Enfield to Rocky Hill. As the most comprehensive imaging service provider in Central Connecticut, we offer unparalleled growth opportunities with a nationally accredited team of experts in radiology.
Job Summary: Under the direction of the Sales Manager and Director of Business Development, the Physician Liaison must demonstrate accountability to: Establish, build and maintain physician and non-physician referral relationships and networks. Implement marketing plan and promotional strategies to attain procedure volume objectives. Coordinate healthcare programs and services for SW Florida market. Provide information and customer feedback to Sales Manager to achieve and maintain competitive advantage. Increase revenues by generating referrals to the centers. Educate physicians about diagnostic procedures. Perform all office procedures with independent judgment, ingenuity and initiative.
Requirements
Be an ambassador of Radiology Regional and actively promote all services and products of the organization.
Provide exceptional internal and external guest services.
Arrive to work on time every day and ensure that you are physically in your assigned marketing territory at all times.
Contribute to the development of a formal written annual business plan and a quarterly marketing plan.
Increase revenue through marketing directly to physicians and their staff.
Review with the Sales Manager and Director of Business Development, referral patterns and implement response methods according to the marketing plan.
Create, obtain and update comprehensive list of all physicians, specialties, and addresses in territory.
Create, obtain and update comprehensive list of community and civic organizations, industry and medical contacts.
Develop monthly pattern of office visits to thoroughly cover designated territory.
Maintain a daily contact log/sales log in CRM (Customer Relationship Management) system and keep updated.
Actively participate in the development of marketing/sales plan using the following processes:
Service area analysis
Center and product services review
Target market analysis
Volume and market share analysis
Referral rates and patterns
Competitive analysis
Identification of problems and opportunities to increase company revenue
Identifying niche markets
Utilizing marketing tools and materials effectively
Coordinate all details of healthcare programs and services for clients and patients
Effective use of promotional items according to the quarterly marketing plan.
Request appropriate films/digital images and educational information to apprise physicians of the advantages of the various diagnostic-imaging modalities. (Request cases from technologist/ radiologists on specific modalities.) Ensure that all HIPAA regulations are followed.
Continually update diagnostic imaging sales and marketing knowledge.
Meet with the Sales Manager and Director of Business Development at scheduled times to discuss marketing activities.
Coordinate and facilitate group presentations, such as: educational presentation for a community groups or relevant medical group.
Experience
Required: Minimum three (3) years medical marketing/sales or marketing/sales experience in another industry with the ability to acquire diagnostic imaging. Medical and/or managed care knowledge may be considered.
Preferred: Prior Radiology/Imaging experience- technical, marketing/sales or cleric
Requirements
Required: High School Diploma or GED
Preferred: Bachelor’s Degree (four-year college or technical school)
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