Physicians Practice Manager

At Epic Pain Management, we’re committed to delivering exceptional, patient-centered care in a supportive and collaborative environment. Our team is passionate about improving quality of life for our patients and creating an efficient, positive clinical experience. We’re seeking an experienced and motivated Physicians Practice Manager to help lead our clinical operations and support our growing practice.

Why Join Epic?

At Epic, every patient interaction matters. As part of our leadership team, you’ll play a key role in shaping clinic operations, supporting staff, and enhancing the overall patient experience—while working in a collaborative and mission-driven environment.

Our benefits include:

• Competitive PTO and paid holidays
• 401(k) with 4% employer match
• 80% employer-paid medical insurance for employees
• Optional low-cost dental, vision, and family coverage
• Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs
   

Position Overview

The Physician Practice Manager is responsible for overseeing the day-to-day operations of the clinical office, ensuring efficient workflows, regulatory compliance, and high-quality patient care. This role requires a hands-on leader who thrives in a fast-paced healthcare environment and is committed to building a positive, accountable team culture.

Key Responsibilities

• Oversee daily clinical office operations, including scheduling, patient flow, and staffing
• Supervise, train, and support clinical and administrative staff, including performance management
• Ensure compliance with all healthcare regulations, policies, and standards
• Develop, implement, and refine office policies and procedures to improve efficiency and patient satisfaction
• Monitor and manage office budgets, billing processes, and insurance workflows
• Maintain accurate patient records and oversee EHR and data management systems
• Collaborate with providers and leadership to optimize patient care and operational effectiveness
• Address patient questions or concerns professionally and promptly
• Support marketing initiatives and community outreach efforts as needed

Qualifications

• Bachelor’s degree in healthcare administration, business management, or a related field (preferred)
• Minimum of 3 years of experience in a healthcare setting, including at least 1 year in a supervisory or management role
• Strong understanding of medical terminology, healthcare regulations, and clinical office operations
• Proficiency with EHR systems and practice management software
• Excellent communication, leadership, and interpersonal skills
• Strong organizational skills with the ability to multitask and prioritize effectively
• Proven ability to lead teams, drive accountability, and foster a positive work environment