**ONLY EXPERIENCED CASE MANAGERS APPLY THIS IS NOT ENTRY LEVEL**
**CASEPEER EXPERIENCE PREFERRED**
Headquartered in Torrance, California, we focus on catastrophic brain injury cases throughout the entire United States. A fantastic and rare opportunity to be an integral part of a reputable, and rapidly growing law firm that handles significant TBI and catastrophic cases in a positive team focused environment while working along side two "superstars" in the personal injury field. Opportunity to join our management team is available.
We are looking to expand our Pre-litigation department and are in immediate need of an EXPERIENCED PRE-LITIGATION Case Manager. The ideal candidate has personal injury pre-litigation case management experience and is comfortable handling severe client injuries with large policy limits. Day to day tasks include frequent client contact, medical records collection, review, and analysis, assisting clients with medical providers, appointments, liability investigations, insurance claims processing, resolving property damage and loss of use, preparing files to submit to our demand department, and providing superior client service.
Responsibilities:
- Manage all aspects of the PI claims in the pre-litigation phase
- Provide excellent and timely customer service to clients
- Responsible for actively medically managing each assigned matter with attorney approval, including reviewing medical reports and medical recommendations, assisting with scheduling medical appointments, obtaining referrals for additional medical treatment, appointment reminders, etc.
- Gather all necessary documents for demand writing team and organize using CRM technology
- Assist and act as a liaison for other departments with the firm
- Provide support to the staff and Attorney with preparing breakdowns
- Handle case load of 100+ files
- Perform other duties as assigned by Management and/or Team Leaders
Skills/Qualifications:
- 2+ years’ experience in Personal Injury Pre-litigation handling severe client injuries and large policy limits in a law firm setting
- Bilingual (English and Spanish)
- Closer skills preferred.
- Tech savvy and comfortable working in a paperless system
- Time management and attention to detail is important
- Possess exceptional organizational skills as well as effective oral and written communication skills
- Experience in a medical office is a plus
- Self-Starter with the ability to effectively manage multiple tasks at once in a fast-paced environment
- Ability to handle high call volume - incoming and outgoing
- Previous experience with CRM software such as CASEpeer preferred but not required
- Proficiency in MS office suite
- Proficiency working with a case management software preferred
- Positive attitude, eagerness, and ability to learn new processes and technology
- Ability to use copier, scanner, fax, and computer
LAW OFFICES OF ERICA CHAVEZ offers excellent employee benefits package, life insurance, health, vision, dental insurance, 401k, PTO, free parking, referral program, incentives and bonuses, social outreach opportunities, holiday parties, team bonding events (like escape rooms and Disneyland trips), opportunities for growth and learning from two big names in our field. Join our relaxed, friendly, upbeat environment with unlimited free snacks! BIG OPPORTUNITIES for advancement & opportunities to join our management team.
About Us
Inspired by the tragic loss of her grandfather after a traumatic brain injury and driven by her own traumatic injury at the young age of 21, due to the medical malpractice of a doctor, Erica made a commitment to fight for individuals who have been harmed by the negligence of others.
Erica brings a heightened level of commitment and professionalism to the profession of law, one that is unrivaled by even the best of attorneys. Erica has infused her empathy and compassion for others with her well-versed knowledge of the law, medicine, and brain injury to help establish a top law firm that is dedicated to fighting for its clients. With her own personal connection to loss, Erica understands the importance and delicacy surrounding medicine and personal injury law.
That personal connection makes Erica a passionate attorney who works on every case with unshakeable devotion. What differentiates Erica from other lawyers is the enormous amount of personal time she invests in each client. Helping people and protecting their “people’s rights” is Erica’s passion and it shows through her practice.
Erica is a true visionary and leader in the profession of law. She has secured the highest position in the field of brain injury, in the State of California, as the Chair of the Board for the Brain Injury Association of California. Erica single-handedly built the largest brain injury conference in the world where she brings the world’s best doctors to teach lawyers the most cutting-edge medicine in the field of traumatic brain injury, for three full days in San Diego, California. She is frequently asked to lecture at large-sized industry events to mentor young attorneys and foster their knowledge by sharing her knowledge of brain injury medicine and law. Erica also serves on the Board of the Consumer Attorneys of California, Los Angeles Trial Lawyer Charities.
Among her many talents, Erica speaks fluent Spanish.
Salary :
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