Pickup Operations Coordinator - Mandarin

Who Are We?
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story

Key Responsibilities:

Schedule and dispatch driver routes using system tools

Coordinate with drivers to ensure timely and efficient pickups

Communicate with warehouse (B2B) clients, handle complaints or inquiries, and maintain strong client relationships

Monitor pickup operations and prepare regular data reports

Respond quickly under pressure and resolve issues through coordination

Requirements:

• Strong bilingual communication skills (English & Chinese, both spoken and written)
• Must be based in the Eastern Time Zone; preference for New York, New Jersey, Philadelphia, or Boston
• Ability to work under pressure with strong execution and accountability
• Proficiency in common office tools; experience in logistics, warehouse operations, or dispatch is a plus

Salary for the first three months training period: $18-20 per hour

Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship.