Planning & Operations Innovation Specialist I

Type: Full-Time

Location: Carson, California

Responsibilities

• Business Planning and Performance Management




• Develop the business unit’s annual business plan and establish targets for volume, revenue, and profitability


• Analyze customer-specific volumes, revenue, and costs, and prepare monthly management reports

• Customs Clearance Process Standardization




• Develop and maintain standard operating procedures (SOPs) for customs operations, including ISF, Entry, PSC, Reconciliation, FTZ, T&E

• Systems Improvement and Automation




• Plan integration projects between customer ERP systems and FNS EDI, and document business requirements


• Submit and test enhancement requests for the customs system (ICHB), and design validation rules, including pop-up alerts and flags


• Develop and maintain model and item master data, and drive automation initiatives such as AI-powered OCR


• Develop customs operations monitoring dashboards and exception notification workflows

Qualifications

• A degree in Computer Science, Information Technology, or a related field is preferred


• Strong data analysis, report writing, and proposal development skills, with proficiency in Excel and PowerPoint


• Bilingual proficiency in Korean and English

The base salary range for this role is between $55,000–$75,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.