Planning Assistant/Executive (Fresh Graduates are Welcome)

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 60 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 60年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com

• Schedule pest control treatment activities using internal scheduling system, by liaising with field Operations on resource availability, to produce efficient routes that maximize resource capacity
• Support Sales team with priority scheduling within routes to drive business growth
• Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
• Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
• Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
• Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
• Organize and monitor data of correspondence and records by using the internal system
• System data Input and update
• Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
• Other ad-hoc duties as assigned

• Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
• Candidate with more experience will be considered as Senior Planning Executive
• Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
• Fast learner with strong attention to details
• Data sensitive, disciplined in maintaining accurate data for scheduling use
• Good communication, interpersonal and analytical skills
• Spoken and written English proficiency preferred.
• Self-motivated with positive working attitude and willing to learn
• Able to work independently with minimum supervision
• Good time management
• Able to work under pressure
• Immediate available is preferred

Are you interested? Here's what you can expect when you join us

• Competitive salary package
• 13-month salary
• Flexible Working Hours
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and Training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

If you are interested in applying, please enclose your resume and email address, thank you