Platform Consultant

Platform Consultant

Charlotte, North Carolina;New York, New York; Seattle, Washington; San Francisco, California; Plano, Texas; Boston, Massachusetts; Chicago, Illinois; Tampa, Florida; Houston, Texas; Phoenix, Arizona; Saint Louis, Missouri

Job Description:

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Assists with developing and implementing business strategy through platform development initiatives from idea creation through deployment including identifying customer need, designing and validating concepts, developing business cases, assisting with vendor negotiations and relationships, partnering with technology to analyze and write Business and Functional Requirements documentation, managing to a budget SME in coordinating and developing communications with Marketing and Training, coordinating business and Beta testers, and implementing deliverables.

The Pricing Platform Consultant will report directly to the Head of Commercial Credit Pricing Strategy. This individual will play a key role in managing the PrecisionLender platform, which is used by line of business teams to evaluate pricing for credit transactions. They will assist with developing and implementing business strategy through platform development initiatives from idea creation through deployment including designing and validating concepts, developing business cases, partnering with technology developers, and implementing deliverables.

They will maintain a thorough knowledge of systems and operations processes for platform supported. Day-to-day responsibilities includes: maintaining subject matter expertise for platform functionality and resolving chronic service delivery or platform issues identified by client service/support organizations. Works closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors.

Responsibilities:

Partners with platform users to understand and document platform requirements.

Works with design teams and technology to design technology/people/process to achieve user defined requirements

Defines solutions that are highly efficient and effective, balancing customization and consistency optimally.

Holds technology accountable for sustainable and flexibly architecture that can adapt with users. requirements and credit environment evolution

Understands the end-to-end platform functionality and associated user policies/procedures.

With that end-to-end knowledge, defines/documents/executes robust end-to-end testing to ensure highest quality production releases

Meeting end user expectations in a manner that is operationally excellent, managing Bank risks, and setting us up for near- and long-term success

Ensure deal teams are able to price effectively through management of the platform’s underlying calculation references, loan and non-credit product attributes, and client relationship/portfolio alignments

Execute new features and enhancement of existing functions for the pricing platform, which prices over 17k transactions in Global Banking annually.

Work with pricing team and technology partners to strategize how to program the virtual assistant, Andi, in the pricing technology platform, Precision Lender, to be able to most effectively coach deal teams as the pricing team pushes to be more digital

Align development teams to execute on our data strategy and deliver capabilities to support and sustain business information product needs

Bring order to disparate requirements with high tolerance for ambiguity, very strong problem solving ability, and excellent client engagement skills

Understands and connects commercial banking processes across the enterprise

Skills:

Production Support

Technical Troubleshooting

Process Effectiveness

Attention to Detail

Problem Solving

Agile Practices

Release Management

Usability Testing

Prioritization

Research

Adaptability

Change Management

Critical Thinking

Planning

Required Qualifications:

Must have 5 years of experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role

Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role

Interest in learning new platforms and technologies

Highly organized; able to effectively prioritize and balance multiple efforts; detail oriented

Ability to create and maintain partnerships with multiple stakeholders

Strong written and oral communications skills

Strong MS Office Suite (Excel, PowerPoint)

Desired Qualifications:

Knowledge of credit products and processes

Familiarity with Agile software development process

Problem solver; ability to think critically and offer creative solutions

Strong attention to detail and a willingness to learn technical specs

Self-starter who is comfortable operating independently in an ambiguous environments

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .