Platform Content Specialist

We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the “Best Damn Space Sim Ever”. We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent.

Cloud Imperium Games is seeking a Platform Content Specialist to join our mission critical Platform Operations team. This is an onsite position in our Austin office.

The Platform Operations team is responsible for the numerous moving parts involving deployments, accounts, security, e-commerce, and marketing. This small, but skilfully diverse team, is responsible for key systems and plays a major role in all initiatives related to platform content, marketing, compliance, operations, and publishing.

The Platform Content Specialist is responsible for creating and maintaining assets for our promotions and web content, publicly visible on the RSI web site. They work with various departments in all of our studios across multiple time zones. Ideal candidates will be motivated to complete all tasks thoroughly and efficiently, taking great care to reach target dates and accuracy. Time management is crucial to maintain steady workflow, but there will be times where on-the-fly changes occur, so the need for flexibility is critical.

What do our Content Specialists do?

• Create and maintain digital assets for the RSI Platform with our in-house content management system. 
• Set up and review digital product initiatives with stakeholders.
• Distribution of digital products and other entitlements for Star Citizen players
• Liaise with multiple internal teams to ensure the success of Platform projects. 
• Work with fellow specialists on shared tasks, including data validation, promotion launches, and emergent triage issues.
• Assist with the authoring and auditing of highly detailed documentation on Platform processes.
• Any other duties and responsibilities assigned by Platform leadership reasonably consistent with the employee’s skills and experience. 
• Continuously develop an ever-increasing level of knowledge of the RSI Platform, Star Citizen, and Squadron 42.

 What is required of a Platform Content Specialist? 

• Working knowledge of JIRA and Confluence
• Proficiency with Microsoft Excel and other MS Office applications
• Relentless attention to detail, accuracy, and quality of work
• Strong time-management and organizational skills
• Excellent written and verbal communication
• Ability to prioritize, adapt, and successfully complete tasks in a rapidly changing environment. 
• Critical thinking and self-management skills, including the ability to work independently.
• Willingness and capability to learn new software tools as the position requires. 
• A valid passport as international travel will be required. 

Pluses:

• Knowledge of Star Citizen and Squadron 42  
• Familiarity with collaborative applications such as Miro and Air Table\

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!