Players Club Representitive

Rock and Brews Casino/ KAW GAMING INCORPORATED
Players Club Department
Position Title: Players Club Representative
Immediate Supervisor: Players Club Manager
Wage Information: Hourly

Qualifications:

• High school diploma or G.E.D. required.

• Must successfully pass an extensive background check according to Kaw Nation Gaming Commission regulations to obtain a gaming license.

• Flexible availability to work any shift as assigned, including weekends, nights, and holidays.

• Ability to sit or stand for extended periods.

• Strong communication and customer service skills are essential.

• Self-motivated and capable of working independently.

• Frequent lifting required, occasionally over 50 pounds.

• Must follow directions well and work cooperatively in a small, enclosed team environment.

Responsibilities and Duties:

• Assist the Marketing Director with events, drawings, and other promotional activities.

• Perform all duties related to running promotional events as assigned by the supervisor.

• Manage all match play sign-ups.

• Collect drawing entries and conduct drawings.

• Operate promotions through the player tracking system.

• Follow all department policies and procedures.

• Maintain positive relationships with co-workers, management, and the public.

• Provide exceptional guest service, ensuring the highest standards are met at all times.

• Prepare all necessary supplies for each shift.

• Accurately count and legibly record numbers.

• Stand for long periods, with frequent bending and lifting required.

• Monitor, stock, and clean the work area regularly.

• Always act courteously and professionally toward co-workers, guests, and vendors.

• Wear your gaming badge at all times while on duty or conducting casino business.

• Perform any additional duties assigned by your immediate or controlling supervisor.

Benefits:

Health, Dental, Vision
PTO