Star City Heating and Cooling has over 40 years of industry experience. As the leading choice for residential and commercial heating and cooling, we are problem solvers, innovators, and experts in all things heating, air, and electrical.
We are looking to add a Plumbing Journeyman to our team! We are dedicated to building and developing our team while committing to excellent customer service. Join a company culture that values growth, teamwork, and respect.
Why Work for Star City:
Great company culture that focuses on growth, teamwork, and respect, and we like to have fun too!
Employee benefits start on the 1st of the month following hire date.
Medical (3 affordable medical plans to choose from), Dental and Vision Insurance.
Company-Paid Benefits: Short-Term and Long-Term Disability, Life Insurance
Employee Assistance Program (EAP)
Optional Benefits: Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
401k with Company Match!
Tuition Reimbursement
Paid Time Off and 9 Paid Holidays
Compensation: $27-$38 per hour + additional earning opportunities!
Responsibilities:
Evaluate plumbing systems and provide homeowners with a "Good, Better, Best" range of solutions to address both immediate repairs and long-term system health.
Clearly explain technical issues to customers and demonstrate the value of preventative maintenance and high-efficiency upgrades (e.g., tankless water heaters, water filtration systems).
Confidently present options and pricing on-site, converting service calls into comprehensive solutions while maintaining high closing ratios.
Identify opportunities for system improvements or cross-departmental needs (HVAC, Electrical) and refer customers to internal experts to ensure whole-home comfort.
Install, maintain, and repair plumbing systems with precision, ensuring all work meets local codes and exceeds customer expectations.
Respond to emergency situations, make professional recommendations, and perform required repairs to restore homeowner peace of mind.
Utilize mobile technology to submit proper documentation, photos, and signed work orders for every job.
Qualifications:
Journeyman Plumbing License (Required).
Ability to communicate technical jargon in a way that builds trust and guides homeowners toward the best investment for their home.
Expert ability to troubleshoot drain/plumbing issues; knowledge of video inspection, line locating, and hydro-jetting.
Excellent verbal and written skills with the ability to handle objections and close on-site sales professionally.
Strong work ethic with the ability to prioritize work under sensitive time restraints.
Valid driver’s license and insurable driving record; strong knowledge of local plumbing codes and safety hazards.
Physical Requirements and Work Environment:
Must be able to stand, walk, and kneel for long periods throughout the day.
The job requires regularly lifting and carrying heavy items, which can weigh up to 50 pounds or more.
Must be comfortable and able to safely climb and work from ladders, scaffolding, or bucket trucks at various heights.
Must be able to stoop, kneel, crouch, crawl, and balance in awkward positions.
Work is performed both indoors and outdoors and is not limited by weather conditions. May work in extreme temperatures, including heat, cold and humidity.
Apply today to join the Star City family and take the next step in your professional journey.
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