Plumbing Service Manager

Description

Ken Neyer Plumbing is looking for an experienced and motivated Service Manager. The Service Manager will lead Ken Neyer Plumbing's service technicians who install, repair, and maintain plumbing in residential and commercial buildings.

Responsibilities: 

The Service Manager directs daily operations of the Service Department by successfully performing the following tasks, duties and responsibilities:

• Supervise and delegate service technicians. Oversee all technicians to ensure they are properly trained, evaluate performance and supervise work assignments.
• Resolve customer complaints and issues to ensure customer satisfaction.
• Determine scheduling priorities, scope of work, estimated labor and equipment hours and materials of all service work. 
• Ensure timelines are met and scheduling errors are minimal due to lack of equipment, materials or tools. 

Benefits: 

Employment with Watermark comes with great benefits. Major health benefits are available on the first of the month following your first day of employment. Paid time off and paid holidays kick in immediately upon hire.

• Medical Insurance – company pays 100% of Employee Premium!
• Dental and Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short-Term & Long-Term Disability Insurance
• 401(k)
• Employee Assistant Program 
• Paid Time Off – earn two weeks during your first year of employment!
• Paid Holidays
• So much more we can’t list it all here! 

EOE/AAP/M/F/V/D/SO 

Requirements

• Excellent customer service and sales skills 
• 5-7 years of experience working in the Plumbing industry with at least two of those years being in a Supervisory position
• Has the ability to read, interpret, utilize and training on manuals, schematics and control circuits related to plumbing systems.
• Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions.

If you are motivated leader with a passion for excellence and team development, we invite you to apply for this exciting opportunity to join our growing team at Ken Neyer Plumbing!
 

Employees must be able to pass pre-employment screenings including background, motor vehicle check and drug screening.  All employees that operate company vehicles must maintain their driving record as insurable under the company’s vehicle insurance provider.