Plumbing Service/Operations Manager

Salary :

$85,000 - 93,000 yearly

Company : Okey Plumbing & Heating

Job Type : Full Time

Southampton, Ny 11968

Number of Applicants

000+

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Job Description - Plumbing Service/Operations Manager

Benefits:

401(k) matching

Company car

Dental insurance

Health insurance

Paid time off

Vision insurance

Well established, Southampton plumbing & gas heating company, seeks an experienced plumbing manager to run both field and office operations for the service department. Must be hands on individual and capable of leading a team for your division. Establish and implement processes and procedures for customer growth and profitability.

Responsibilities-

· Lead, Work With, and Support: Team members in areas of sales, service, installation, dispatch, and shop and fleet maintenance upkeep. Work hand in hand with Construction Manager to produce effective and productive overall operation.

· Scheduling: Continuous calendar review. Optimize deployment of field assignments. Prep for all upcoming work including ordering of parts and equipment. Engage in direct customer communication as needed for scope of upcoming service projects as well as for resolving customer service related issues.

· Monitor Jobs: through tablets. field inspections, employee documentation, billing approvals and review of productivity. Improve material pricing system. Promote a healthy work/customer environment with both routine training and safety meetings.

· Sales: Make customer site visits to both prepare proposals as well as to resolve customer field issues. Build a plan for escalating customer repeat and new business.

· Financial: Understand and be accountable for financial results. Establish department guidelines/procedures to promote a clear process that is productive and profitable. Manage department expenses. Run reports to support the same and participate in company financial meetings.

Desired Skills and Experience

· Minimum of 6 years in management in plumbing related industry.

· Ability to drive team performance to achieve all business goals and objectives.

· Highly organized with exceptional follow-through abilities. Good time management is essential.

· Excellent communication skills to convey confident and decisive messages to team and customers.

· Proficient using a computer: QuickBooks, Outlook, Word, Excel and scheduling software.

· Plumbing license preferable not required.

· Work Monday-Friday with possible weekends.

· Manage Emergency Service Program

· Ability to build trust and demonstrate enthusiasm.

Compensation: $85,000.00 - $93,000.00 per year

OKEY PLUMBING & HEATING, INC.

in Southampton, NY offers a variety of plumbing and gas heating solutions to residential and commercial customers.

OUR TEAM OF PLUMBERS

is proud to say that we have been in business, serving the community on the East End since 1986. We take pride in knowing that we are the trusted go to company for all of your plumbing and heating needs. So whether you are replacing a faucet, a bathroom, or a boiler or building a new home, Okey Plumbing and Heating leads the way in customer service.

Original job Plumbing Service/Operations Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Plumbing Service/Operations Manager

Job Description - Plumbing Service/Operations Manager

OKEY PLUMBING & HEATING, INC.

OUR TEAM OF PLUMBERS

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