Plumbing Superviser

Plumbing Supervisor 

Location: Shreveport, LA 
Company: American Leak Detection of Shreveport 

About Us 

We are a growing plumbing and leak detection company focused on high-quality work, efficiency, and customer satisfaction. With multiple trucks on the road, we’re looking for a leader who can not only manage a team—but also produce revenue, improve performance, and help scale operations. 

Position Overview 

We are seeking a hands-on Plumbing Supervisor who leads from the front. This role is responsible for managing technicians, overseeing job quality, and actively contributing to revenue through fieldwork, high-level diagnostics, and closing larger or more complex jobs. 

This is not a desk-only position—you will be in the field, coaching, troubleshooting, and driving results. 

Key Responsibilities 

Revenue & Production 

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  Perform advanced plumbing and leak detection work 

  
  

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  Assist techs on high-value or complex jobs  

  
  

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  Help close and upsell larger jobs when opportunities arise  

  
  

Team Leadership 

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  Supervise, train, and mentor plumbing technicians  

  
  

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  Ride along with techs to improve performance and sales skills  

  
  

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  Hold team members accountable for productivity and quality  

  
  

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  Assist in hiring and onboarding new technicians  

  
  

Operations Management 

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  Dispatch and adjust schedules to maximize efficiency  

  
  

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  Monitor job progress and ensure deadlines are met  

  
  

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  Reduce callbacks through quality control and training  

  
  

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  Work closely with office staff to keep operations smooth  

  
  

Quality & Customer Experience 

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  Ensure all work meets company standards and code requirements  

  
  

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  Handle escalated customer concerns professionally  

  
  

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  Maintain strong communication with customers on complex jobs  

  
  

Performance Tracking 

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  Being aware of KPIs such as:  

  
  

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  Revenue per truck  

  
  

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  Average ticket  

  
  

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  Callback rate  

  
  

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  Job completion times  

  
  

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  Identify areas for improvement and implement solutions  

  
  

Qualifications 

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  5+ years of plumbing experience (service and/or leak detection preferred)  

  
  

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  Proven leadership or foreman experience  

  
  

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  Strong diagnostic and troubleshooting skills  

  
  

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  Ability to train and develop technicians  

  
  

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  Experience with flat-rate pricing and upselling is a plus  

  
  

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  Valid driver’s license  

  
  

What We’re Looking For 

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  A leader who takes ownership and drives results  

  
  

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  Someone who can balance production + management  

  
  

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  Strong communicator with both customers and team members  

  
  

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  Profit-minded and performance-driven  

  
  

Compensation & Benefits 

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  Competitive base pay + performance incentives/bonuses  

  
  

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  Health insurance  

  
  

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  Dental insurance  

  
  

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  401(k) retirement plan  

  
  

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  Company vehicle  

  
  

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  Paid time off  

  
  

Why Join Us 

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  Opportunity to grow with a scaling company  

  
  

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  Leadership role with real impact  

  
  

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  Performance-based earning potential  

  
  

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  Strong team environment focused on winning