Plumbing Technician

Job Title: Plumbing Technician 

Position Summary:

SunVena is looking for a Plumbing Technician to join our team of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Technicians serve the customers by educating them on the available product options, removing and replacing plumbing equipment, including but not limited to hot water heaters and water filters, as well as installing add-on accessories when needed while providing quality work while following all applicable local and national codes. 

Key Responsibilities:

• Install, replace, and maintain residential water heaters (tank and tankless) and water filtration systems (whole-house and under-sink).
• Conduct site assessments to ensure proper placement and configuration of equipment.
• Install all equipment in accordance with safety regulations, manufacturer specifications, and company standards.
• Perform system testing to ensure functionality and compliance with local plumbing codes.
• Troubleshoot and repair plumbing systems to ensure optimal performance.
• Maintain high levels of customer satisfaction by addressing questions, concerns, and explaining system operation clearly.
• Document all job details, progress, and materials used per company requirements.
• Transport, organize, and manage tools, equipment, and parts inventory assigned to the company vehicle.
• Maintain cleanliness and orderliness of work areas, job sites, and company vehicles.
• Collaborate with dispatch and project managers to ensure timely and efficient job execution.
• Stay current with industry standards, technologies, and product developments.
• Perform routine maintenance tasks and support senior technicians as needed.
• Adhere to all safety protocols and maintain a professional appearance and demeanor at all times.

Qualifications:

• Must be able to bend, lift, carry, stoop, crawl, sit, stand, drive, reach above, walk, push, pull, fine manipulation, and use hands frequently.
• Must display strong communication skills and technical competence.
• Demonstrate proper and safe use of tools and related equipment.
• Ability to work and communicate effectively individually as well as in a team environment.
• Minimum 2 years of plumbing experience, preferably in water heater and filtration system installation
• Ability to read and interpret blueprints and technical diagrams
• Ability to install water heaters and water filtration systems without a helper 
• Strong knowledge of residential plumbing systems and local plumbing codes
• Valid driver's license with a clean driving record
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Must be able to lift and move up to 75 lbs and work in a variety of environments

Preferred skills:

• Must have knowledge of safety rules and requirements.
• Must have the ability to work independently and as a part of a team.
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Excellent customer service skills
• Proven ability to handle multiple projects and meet deadlines

Computer Skills:

• Proficient with computers and the following applications: Microsoft Word, Excel & GoogleSuite

As part of our hiring process, we require all potential employees to undergo a drug test. We take the safety and well-being of our employees and customers very seriously, and believe that maintaining a drug-free workplace is essential. Therefore, we require all candidates to pass a drug screening before we can consider them for employment.

SunVena is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.