PMO & Demand Manager

Job Description

Job Description

We are seeking a PMO & Demand Manager to join one of our law firm clients on a fulltime basis! You will be responsible for the management and delivery of technology related projects across various departments. The IT Project Management Office (PMO) will oversee a team of professionals who drive project execution and establish delivery standards, processes, tools, and reporting for the IT organization. The IT PMO upholds and influences gold-standard project execution by instituting discipline around intake & demand management, resource & capacity management, project & program management, and management reporting.
The PMO & Demand Manager helps the team achieve these objectives by establishing working rapport and strong partnerships with stakeholders of all levels, both within IT as well as cross-functionally in practice and support areas of the Firm.
The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented project / product development environment.
Responsibilities:
Plan and implement large IT projects.
Direct and lead the work of technical staff.
Evaluate new IT strategies and procedures.
Manage the PMO's performance and ensure that it is meeting its targets and KPIs.
Maintain required project documentation.
Serve as a liaison between business and technical aspects of projects.
Presents accurate, transparent representations of project portfolio progress, health, risks, and ongoing challenges.
Publishes monthly and annual portfolio reporting to IT and cross-functional leadership to enable data-driven decisioning.
Upholds IT Governance and works with IT leadership to streamline project escalation and decisioning paths.
Qualifications:
College degree is strongly preferred, ideally in Computer Science, Information Systems, Finance, Business Administration, or a related discipline. Master’s degree is preferred.
Professional certification(s) are preferred
7+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider.
Demonstrated experience architecting an IT delivery framework for the execution of projects.
Demonstrated experience with various project and program management disciplines, methodologies, and processes.
Demonstrated experience managing complex technology projects and programs with multiple cross-functional stakeholders.
Demonstrated experience with the functioning of a program management office and governance frameworks.
Demonstrated experience leading technical and non-technical teams, both directly and indirectly.
Experience with leading PMO, PPM, SDLC technologies and solutions (e.g., Smartsheet, JIRA).

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