Point of Sale Receiver

Description

Purpose: The Point Of Sale (POS) Receiver is responsible for the accurate, timely and safe receiving of all products delivered to the store. The POS Receiver ensures all invoices and purchase orders are promptly and accurately processed through the POS system, in coordination with Pricing and Receiving Manager, Department Managers, and Buyers.

Why work for us?

We are 50 years strong in the community.

We give back to organizations with shared values.

We offer great benefits and competitive compensation.

We are continually innovating and investing in the future.

We offer opportunities for personal and professional growth; about half of our managers were promoted from within.

Tired of working for a company that leaves you feeling like you’re not appreciated? Would you like to join a team that actually enjoys what they do and believes in making a difference?

The Brattleboro Food Co-op is owned by thousands of local shareholders and is committed to improving the quality of life for our community, one meal at a time. We offer competitive wages, great benefits, and an excellent work-life balance.

Status: Reports to Pricing and Receiving Manager

Customer Service:

• Provide outstanding external and internal customer service to shoppers, staff and peers.
• Takes time to answer questions thoroughly
• Helps customers place and retrieve special orders
• Responds promptly to front end requests for prices and customer assistance

Duties & Responsibilities:

Physical Receiving:

• Maintain all receiving areas to ensure safe and efficient deliveries and pick-ups, including daily sweeping, seasonal snow removal and sanding of back loading dock ramp as needed.
• Check deliveries to verify piece count and accuracy, checking for obvious damage. Sign for deliveries with any adjustments noted on the invoice. Keep records of discrepancies and communicate to the appropriate manager/buyer. Build u-boats or carts for the appropriate departments. 
• Maintain cross-docked products to ensure safe product handling for our business partners, as well as adhering to BFC loss prevention policies.
• Coordinate timely and appropriate handling of unsellable product, to-be-donated product, and other items outside the scope of retail product as needed.
• Ensure products are picked up by or delivered to the appropriate department, making sure that any refrigerated or frozen product is moved into their appropriate cooler or freezer within 20 minutes of delivery.
• Separate damaged or incorrect products and communicate any discrepancies to the respective department. 
• Make sure all pre-orders are pulled, priced and labeled and put in pre-order pick up areas. 
• Make recycled product bales, and coordinate with vendors and Facilities staff to ensure recycling is picked up
• Handle back stock according to FIFO rotation and established procedures and protocol
• Maintain back room organization for backstock, carts, u-boats, stools, step ladders, price guns and box cutters
• Bring any questions or concerns about systems or processes or possible theft or damage of product or equipment to the Pricing and Receiving Manager promptly

Digital Receiving:

• Coordinate with Pricing Manager to accurately process invoices and purchase orders, from Receiving to Accounting 
• Ensure that all shipped quantities and costs (including freight and discounts) are accurately entered into the POS system. Pass on any changes to the appropriate department manager/buyer.
• Report shortages to distributors, manage credits and product returns.
• Coordinate with Pricing Manager to implement price changes, printing and hanging new shelf tags for all price changes.
• Ensure correct shelf tags and price signs throughout the store by conducting regular audits.
• Perform cycle counts, and/or other inventory functions, to keep POS inventory levels accurate.
• In coordination with Pricing and Receiving Manager, Department Managers, and Buyers, maintain accurate, up-to-date inventory records in the Catapult database. This includes:
• Promptly and accurately entering new items into system according to established procedures.
• Updating inventory records when necessary (new UPCs, supplier numbers, sizes, weight profiles, etc.).
• Promptly addressing and correcting scanned price discrepancies, including sale items.
• Promptly addressing and correcting issues with products that don’t scan.
• Document shrink in the POS and coordinate the timely and appropriate handling of unsellable product.
• Perform other tasks as assigned by Pricing and Receiving Manager

Maintenance and Conditioning: 

• Treat equipment with care and respect. Report any repairs or equipment problems to the Facilities or Pricing and Receiving Manager.
• Keep the receiving area and back room clean and organized. Sweep area every day.

Safety:

• Handle hazardous equipment carefully. Aware of the presence of others when using such equipment.
• Use proper lifting techniques. Wear appropriate shoes.
• Mindful of potential hazards to customers and other employees and takes actions to correct hazards.

Teamwork:

• Always conscientious about co-workers and works with the team for department efficiency. 
• Give verbal communication to next shift if necessary 
• Start work on time, finish work on time.
• Take breaks when appropriate and come back from break on time.

Accountability:

• Accept responsibility for your actions. Exemplify honesty, integrity and ethics. 

Requirements

• Well organized and ability to follow through on assigned tasks.
• Ability to lift a minimum of 50 pounds continuously
• Ability to be productive with supervision, as well as without supervision
• Ability to operate equipment such as hand trucks, u-boats, pallet jack & cardboard baler
• Highly computer literate, with experience in word processing, spreadsheet usage, and POS systems preferred
• Excellent sense of organization and attention to detail
• Effective written and spoken English communication skills to listen and to give clear directions
• Ability to learn and use basic retail mathematics functions.
• Environment includes frequently working in a walk-in cooler or freezer and in seasonally cold or warm conditions- must have ability to tolerate these conditions
• Ability to work closely and cooperatively with others
• Demonstrated ability to follow directions and follow through on commitments
• Working in all situations to be personable, helpful and cooperative with customers and co-workers
• Ability to be mobile throughout entire shift, expected to bend, squat, stoop, kneel or crouch
• Will be required to use step stools, step ladders, box cutters and pricing tools
• Demonstrated ability to handle multiple demands
• Demonstrated ability to work in a fast paced environment efficiently
• Willingness and ability to learn and grow to meet the changing requirements of the job.

At Brattleboro Food Co-op, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Brattleboro Food Co-op is proud to be an equal opportunity employer.