Poker Brush Attendant - Poker Operations

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Meet and greet guests.

• Answer telephone in Poker area and questions from potential players.

• Maintain waiting lists for all Poker games using the Bravo system.

• Open and maintain games.

• Page players when seats are available and escort players to tables as needed.

• Provide buy-ins to players as needed.

• Perform credits and fills with Dealers.

• Transport cash and chips to and from Poker Cage as needed.

• Wash and reset decks as assigned.

• Maintain constant contact with Floor person to ensure proper servicing of guests.

• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.

• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

• Promote positive guest and team member relations at all times.

• Maintain a clean, safe, hazard-free work environment within area of responsibility.

• Perform other duties as assigned

• EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

  (Related education and experience may be interchangeable on a year for year basis) 

• High school diploma or equivalent required. Prior guest service, poker experience and/or poker certificate preferred.

• ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.

• Must successfully pass background check.

• Must successfully pass drug screening.

• Must be twenty-one (21) years of age.

• Must be able to work holidays and weekends, as well as flexible shifts.

• KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.

• Hard Rock operations.

• Policies and procedures as well as knowledge of and ability to identify various cheating techniques.

• ABILITY TO:

• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Solve practical problems and deal with a variety of situations.

• Be flexible to work varying shifts and time schedules as needed.

PAY RANGE: