Poker Supervisor

• Yes, supervise Poker Dealers.

• Swing Shift

• Maintains game security and always protects company assets. 


• Engages guests during their play and develops relationships to create customer loyalty and repeat visits. 


• Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction. 


• Manages staffing levels according to volume of business. 


• Enforces all poker procedures and policies. 


• Prepares necessary shift and other reports. 


• Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations. 


• Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws and the Virginia Lottery Board regulations and guidelines. 


• Performs all other duties as assigned.

• Must be 21 years of age or older.


• Two or more years of related experience.


• High school diploma or general education degree (GED)

 Certifications, Licenses, and/or Registrations:

• Able to obtain and retain gaming license/registration as required by jurisdiction(s).

Physical Requirements

• Must be able to identify colors.


• Must occasionally lift up to 25 pounds. 


• Regularly required to stand for extended periods of time, see, walk, talk, and hear; use hands to, handle, or feel and reach with hands and arms.


• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.