Policy and Procedure Coordinator

Who we are:

At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare—we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we offer comprehensive services—including primary care, dental, pharmacy, behavioral health, health education, and outreach—across our 13 clinics in the Denver Metro area.

With over 35 years of serving our community, our growing team is at the heart of this mission. We believe healthcare is about more than treating illness; it's about fostering wellness and addressing the unique needs of every person, ensuring that no one is left behind. If you’re passionate about making a meaningful difference, thrive in a collaborative environment, and are ready for a career that transforms lives—including your own—STRIDE is the place for you.

General Purpose:

 The Policy and Procedure Coordinator supports policy and procedures development and maintenance, as part of the Risk & Compliance Department to ensure timely and accurate review, update and posting of policies and procedures; support risk and compliance in ensuring STRIDE meets or exceeds compliance standards. 

Essential Duties/Position Responsibilities:

• Manages policy and procedure library, establishing and enforcing standards for structure, content and format.
• Coordinates maintenance of policies and procedures within the policy management software.
• Develops policies and procedures to support organizational compliance.
• Develops educational resources and training for staff who write, review, edit and use policies, procedures.
• Develops educational resources and training for staff who are responsible for local departmental procedures, including organization, retention, format, and support to assure aligned and professional local resources.
• Trains authorized users of the system on how to review and approve documents.
• Participates in the Risk & Compliance Committee and actively contributes to the Policy & Procedure subgroup of the Committee
• Assists with internal and external audits
• Monitors revisions, additions of procedures to ensure consistency across departments.
• Assists with editing and formatting relevant documents and forms
• Provides guidance to assist policy owners to meet relevant regulatory and accreditation standards related to policies/procedures.
• Works collaboratively with multiple internal and external partners.
• Perform other projects, tasks and duties as assigned by the Associate Director of Risk & Compliance, including but not limited to credentialing and privileging processes and documents.

Values

• Integrity: Doing the right thing even when no one is watching.
• Compassion: Meeting patients where they are with empathy.
• Accountability: Following through on our commitments.
• Respect: Valuing human dignity.
• Excellence: Embracing a growth mindset and striving for continuous improvement

Education and Experience:

• Minimum 2+ years' experience in healthcare compliance, required.
• High School diploma or GED, required. Bachelor’s degree in relevant field preferred.
• Additional internal auditing experience preferred.
• Excellent interpersonal skills.
• Working knowledge of the following applications: MS Office. Proficient with MS Word, Adobe Acrobat
• Knowledge of Internet and Intranet resources.
• Strong proofreading skills
• Excellent attention to detail
• Highly organized with a strong focus on accuracy and efficiency

Knowledge, Skills and Abilities:

• Ability to interact positively and build rapport with patients, coworkers and/or external contacts.
• Ability to follow directions.
• Demonstrate the ability to manage time effectively and meet established deadlines in a fast paced environment
• Skilled at task and project management
• Ability to use critical thinking skills
• Proactive and positive attitude
• Exceptionally collaborative and inclusive
• Able to facilitate in-person, web-based, and conference meetings
• Able to communicate effectively in written and oral formats
• Ability to handle sensitive information ethically and responsibly.
• Ability to protect the confidentiality of patient, employee, and business information.
• Ability to work independently and in a self-directed manner.

Miscellaneous Requirements:

• Comply with all onboarding and employee health requirements. 

Work Schedule

Monday - Friday, 8:00am - 5:00pm

This hybrid role requires candidates to be located in Colorado or in the process of relocating.  

We offer a competitive salary range of $55,000-$65,000, depending on your experience.

This range reflects STRIDE’s good faith estimate of potential compensation at the time of posting. The final salary for the selected candidate will be determined based on several factors, including experience, education, budget, internal equity, specialty, and training.

Why STRIDE?

Join us for a fulfilling career with a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including:

• Medical, dental, and vision coverage
• Paid time off (PTO) and holidays
• Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options
• 401(k) with matching
• Work-life balance
• NHSC Loan Repayment
• Tuition reimbursement and/or Continuing Medical Education (CME) 
• No nights, weekends, or major holidays
• Employee Assistance Program (EAP)
• Employee Discounts on top attractions, hotels, more

STRIDE conducts background checks, including criminal history, education, license and certification.

STRIDE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

STRIDE complies with the Americans with Disabilities Act, providing reasonable accommodations as needed.

Health and Safety Commitment:

To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing.

Application submission closing date: 07/28/2025