Logo-of-Mercier-Consultancy-Md-hiring-for-jobs-in-US-on-GrabJobs

Polish Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package

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Job Description - Polish Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package

Mercier Consultancy MD is pleased to offer an outstanding opportunity for a Polish Speaking Customer Service Agent in Sofia, with a fully paid relocation package! This position allows you to immerse yourself in a dynamic work environment while providing excellent support for Polish-speaking clients within a respected global organization.


Responsibilities

  • Assist Polish-speaking customers through multiple channels, such as phone, email, and chat, answering inquiries and providing product information.
  • Troubleshoot and resolve customer issues efficiently, focusing on ensuring a high level of satisfaction.
  • Maintain accurate records of interactions in the CRM system, ensuring detailed documentation of customer feedback and inquiries.
  • Work collaboratively with team members to enhance the overall customer experience.
  • Stay updated on company products and services to provide informed and helpful support.
  • Promote the company’s values and maintain a positive brand image through effective communication.
  • Fluency in Polish (both written and spoken); proficiency in English is an advantage.
  • Prior experience in customer service is preferred, but not mandatory.
  • Strong communication and interpersonal skills with a commitment to exceptional customer service.
  • Ability to handle challenging situations with patience and provide effective solutions.
  • Proficient in using CRM systems and standard office software.
  • Willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural environment.
  • A positive attitude and a genuine desire to assist customers.
  • Competitive Salary
  • Monthly Performance Bonus
  • Monthly Accommodation Allowance
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Private Gym
  • And Much More....
Original job Polish Speaking Customer Service Agent In Sofia - Fully Paid Relocation Package posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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