Polish Speaking Digital Trust and Safety Specialist in Sofia, Bulgaria

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

• Fluency in Polish and English (both written and spoken) is essential.
• Prior experience in digital safety, content moderation, or similar roles is preferred.
• Strong analytical skills with a data-driven approach to problem-solving.
• Excellent communication skills to effectively handle user interactions and safety issues.
• Detail-oriented and proactive in identifying potential risks to user safety.
• Familiarity with online safety tools and social media platforms is advantageous.
• A collaborative team player capable of thriving in a dynamic work environment.

• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....