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Polish Speaking Player Support in Bulgaria - Paid Relocation + Welcome Bonus

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Job Description - Polish Speaking Player Support in Bulgaria - Paid Relocation + Welcome Bonus

Join Mercier Consultancy MD as a Polish Speaking Player Support Specialist in Bulgaria, where we offer paid relocation and a welcome bonus to ensure your transition is smooth and enjoyable. In this role, you will primarily provide email support to Polish-speaking players, assisting them with their inquiries and ensuring they have an exceptional gaming experience with Riot Games. This is a fantastic opportunity for gaming enthusiasts who are passionate about helping others.


Key Responsibilities

  • Provide efficient and empathetic email support to Polish-speaking players regarding game-related queries and technical issues.
  • Assist in resolving account management issues, gameplay questions, and other player requests through written communication.
  • Document player interactions and feedback to help enhance future support efforts.
  • Work collaboratively with team members to share insights and improve support processes based on player needs.
  • Maintain up-to-date knowledge of game features, updates, and community trends to provide accurate and helpful information.
  • Contribute to a positive player experience, ensuring that each communication is handled professionally and courteously.
  • Fluency in Polish (both written and spoken) is required; knowledge of English is beneficial.
  • Prior experience in customer support or service-oriented roles, especially in the gaming sector, is advantageous.
  • A strong passion for gaming, particularly for Riot Games' products, and a good understanding of gaming communities.
  • Excellent written communication skills to ensure clear and effective responses.
  • Ability to troubleshoot and resolve issues carefully through email support.
  • Detail-oriented with excellent organizational skills to manage multiple inquiries simultaneously.
  • Willingness to relocate to Bulgaria with support provided, along with a motivational welcome bonus.
  • Competitive Salary
  • Monthly Performance Bonus
  • Monthly Accommodation Allowance
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Private Gym
  • And Much More....
Original job Polish Speaking Player Support in Bulgaria - Paid Relocation + Welcome Bonus posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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