Polish Speaking Player Support in Bulgaria - Paid Relocation + Welcome Bonus

Join Mercier Consultancy MD as a Polish Speaking Player Support Specialist in Bulgaria, where we offer paid relocation and a welcome bonus to ensure your transition is smooth and enjoyable. In this role, you will primarily provide email support to Polish-speaking players, assisting them with their inquiries and ensuring they have an exceptional gaming experience with Riot Games. This is a fantastic opportunity for gaming enthusiasts who are passionate about helping others.

Key Responsibilities

• Provide efficient and empathetic email support to Polish-speaking players regarding game-related queries and technical issues.
• Assist in resolving account management issues, gameplay questions, and other player requests through written communication.
• Document player interactions and feedback to help enhance future support efforts.
• Work collaboratively with team members to share insights and improve support processes based on player needs.
• Maintain up-to-date knowledge of game features, updates, and community trends to provide accurate and helpful information.
• Contribute to a positive player experience, ensuring that each communication is handled professionally and courteously.

• Fluency in Polish (both written and spoken) is required; knowledge of English is beneficial.
• Prior experience in customer support or service-oriented roles, especially in the gaming sector, is advantageous.
• A strong passion for gaming, particularly for Riot Games' products, and a good understanding of gaming communities.
• Excellent written communication skills to ensure clear and effective responses.
• Ability to troubleshoot and resolve issues carefully through email support.
• Detail-oriented with excellent organizational skills to manage multiple inquiries simultaneously.
• Willingness to relocate to Bulgaria with support provided, along with a motivational welcome bonus.

• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....