Polish Speaking Support for Riot Games in Bulgaria - Fully Paid Relocation

Join Mercier Consultancy MD in an exciting new role as a Polish Speaking Support Representative for Riot Games, with fully paid relocation to Bulgaria! In this position, you will be the voice of support for Polish-speaking gamers, providing assistance and guidance related to their favorite games. This is a fantastic opportunity to merge your passion for gaming with a rewarding career, all while enjoying the vibrant culture and scenery of Bulgaria.

Key Responsibilities

• Assist Polish-speaking users with game-related inquiries via email, chat, and phone.
• Provide troubleshooting support and guide users on account management, billing issues, and gameplay queries.
• Engage with the gaming community to foster a positive and enjoyable experience for all players.
• Document all user feedback and interaction details to share insights with the development and support teams.
• Contribute to knowledge base articles and FAQs to enhance user self-service options.
• Keep abreast of game updates and changes to effectively support players and offer relevant advice.

• Fluency in Polish (both written and spoken) is crucial; proficiency in English is also beneficial.
• Prior experience in customer support or gaming support is preferred.
• Exceptional communication and interpersonal skills with a focus on customer satisfaction.
• Ability to handle multiple inquiries and maintain composure in fast-paced environments.
• A genuine passion for video games and familiarity with Riot Games titles will be a significant advantage.
• Willingness to relocate to Bulgaria and embrace new cultural experiences.
• Strong organizational skills and attention to detail.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...