Pool and Beach Attendant

Position Statement:

Responsible for overseeing all activities in pool areas and ensures compliance to all safety rules and regulations and monitors all persons entering the pool area.

Position Summary:

• Greet all arriving guests based on company standards.


• Escort guests to requested seating, assisting with chairs and umbrellas if necessary.


• Record guests’ towel information and operational sheet and give to supervisor at the end of the shift.


• Set up towels, ashtrays, tables, or other service items guests require.


• Coordinate with all necessary departments to provide superior guest service and to fulfill guest requests.


• Interact with and assist guests throughout the shift to ensure guest satisfaction.


• Replenish and empty towel stations as necessary.


• Stock and place towel bins in designated areas.


• Return clean terry from laundry daily.


• Clear used towels, ashtrays, trash and other used items on the Pool Deck, Beach, and Roof Top Pool.


• Take garbage to compactor and soiled towels to laundry.


• Ensure that the swimming pool, furniture, and facilities are in proper working condition.


• Maintain required cleanliness standards for the pool deck or beach areas and all surrounding areas.


• Perform periodic detailed cleaning of deck furniture, beach furniture and tables.


• Use swimming pool vacuum cleaners to clean the pool floor.


• Use telescopic pole with net to clean and remove any leafs or debris.


• Maintains the pool and beach facilities in accordance with the standards of the hotel.


• Enhances activities in the Pool/Beach Area.


• Ensures the safety of all guests while using the pool and beach facilities


• Cleans, prepares, and readiness all equipment, amenities and facilities for service of pool/beach and areas.


• Ensures all equipment, amenities and accessories are arranged and available e.g. pool/beach chair towels; etc.


• Reports any soliciting at the pool and beach area to security immediately.


• Reports any damaged equipment and potential hazards in order to have them corrected or removed immediately.


• Ensure pool hut is adequately stocked with towels.


• Ensures cabanas and pool and beach furniture are cleaned and in order.


• Ensure that used towels are taken to Housekeeping for cleaning and replenish towel stock at Towel Hut.


• Ensure that housekeeping is notify that daily checks of pool, surrounding garbage containers and overall check of pool deck have been completed.


• Check and report any signs of corrosion, cracks or leaks in the pool walls or floors.


• Turnover all items left at the pools and beach to Lost and Found immediately and notify supervisor.


• Enforce safety protocols as set out by the resort or hotel.


• Monitor the activity of guests and ensure their safety.


• Report any damage or incidents to the supervisor immediately.


• Completely set up and breakdown pool and beach furniture and equipment for events or weather as instructed by management.


• Properly store equipment and furniture in designated areas.


• Assist in maintaining the cleanliness of the Basement and Public Areas as directed.


• Execute Emergency procedures from time to time.


• Ensure your workspace is cleaned and sanitized as directed by Goldwynn. (These processes may change from time to time based on seasonality or recommendations from Health and Safety.)


• Have sound knowledge of all facilities and services offered by the property.


• Practice good hygiene prior to reporting to work and when returning to your assigned workstation. This includes, but is not limited to: washing your hands, avoid touching your face, limiting unnecessary physical contact with others, coughing/sneezing into a tissue or the inside of your elbow, and disinfecting frequently used items and surfaces in your work area as directed by Management using company provided cleaning products.


• Wear company issued Personal Protective Equipment such as masks or gloves from time to time as directed by Goldwynn.


• Always comply with Goldwynn standards and regulations to encourage safe and efficient hotel operations.


• Perform any reasonable duties as required.


• To carry out any reasonable tasks requested by the Director of Security or any member of senior leadership.