Pool Attendant Supervisor (Waikiki)

We currently have an immediate vacancy for a full-time Pool Attendant Supervisor to oversee operations at a hotel. The ideal candidates should possess strong communication skills and have prior experience as a supervisor in a hospitality or maintenance setting. Responsibilities will include coordinating pool maintenance schedules, ensuring guest safety, and managing a team of attendants to uphold the highest standards of cleanliness and service. Candidates should demonstrate leadership qualities, with the ability to motivate and train staff effectively. Familiarity with pool equipment and maintenance procedures, along with knowledge of safety regulations and compliance, is essential. We are seeking individuals who are proactive, detail-oriented, and capable of handling challenging situations with professionalism. If you are passionate about providing exceptional guest experiences and thrive in a dynamic environment, we encourage you to apply!

Location: Waikiki (Honolulu, HI 96815)

Key Responsibilities: 

Respond promptly to emails and phone calls for clear communication with team members and property managers

Overseeing a pool attendant team requires a blend of leadership, organization, and communication skills

Review and submit timecards weekly

Supervisor to participate in employee training and meetings

Order and pick up necessary supplies

Ensure the cleanliness of the premises

Observe and monitor the pool area, ensuring all guests are informed of safety regulations

Deliver exceptional service in alignment with the hotel’s standard operating procedures and brand values

Greet each guest upon arrival, distribute towels, assist with seating arrangements, and provide consistent guest service that exceeds expectations, along with any other supportive services.

Stay informed about hotel facilities and services to effectively address guest inquiries

Identify and report any defects in the pool area, promptly notifying supervisors and relevant departments about hazards, injuries, equipment issues, or processes that could hinder operations.

Ensure the swimming pool is maintained in a clean condition at all times, reporting any maintenance concerns to the engineering department

Sweep and water down the pool deck, ensuring that all furniture is properly arranged during morning setup and evening breakdown

Maintain the cleanliness of the pool deck and facilities by straightening and stacking chairs, collecting soiled towels and trash, repositioning furniture, replacing flags, and cleaning signs. Collaborate closely with other departments to foster a positive guest experience

Adhere to safety procedures. Report safety concerns or building issues, such as burnt-out light bulbs.

Perform any additional duties assigned by the supervisor or property manager.

Skills/Qualifications:

A high school diploma or GED is preferred

Must pass background check

Must possess a valid driver's license and have access to a reliable vehicle

Ability to understand and follow verbal and written instructions in English

Previous experience as a supervisor in hospitality, maintenance or related roles is required

Strong public relations and communication skills are essential

Certified Pool Operator (CPO) certification preferred

Applicants should be capable of performing basic manual labor, including: pressing, pushing, and pulling, carrying a minimum of 25 lbs. (up to 50 lbs.), reaching overhead, grasping objects, bending, kneeling, walking, crawling, squatting, climbing, stretching, and walking up and down stairs, using a ladder to climb up and down and standing for the duration of their shifts.

Schedule: Available to work various shifts during weekdays, weekends, and holidays.

Compensation: $23.00/per hour

Benefits Include: Competitive pay, 401(k) plan, vacation, holiday, health insurance plan, dental insurance, vision insurance, wisley or direct deposit and flexible spending options.

Hawaiian Building Maintenance

1013 Kawaiahao Street Honolulu, HI 96813 (by appointment only, no walk-ins)

Fax: 808-531-6946

Equal Opportunity Employer

www.hbmhawaii.com/