Pool Attendant - The Windsor Court

Description

The Pool Attendant ensures the pool area is clean and orderly, delivering prompt and courteous service to guests.

• Walk through assigned areas regularly during shifts, replacing used towels, service trays, and glasses, and emptying trash bins.
• Set up and/or break down pool areas daily.
• Promptly remove trash and/or linens and note areas needing immediate cleaning.
• Keep pool showers, lockers, and bathrooms clean throughout shifts.
• Assist Pool Bartenders and Pool Servers as needed.
• Clean all pool areas thoroughly while following safety and security guidelines.
• Dispose of used towels and trash properly and restock clean towels.
• Ensure pool linens and supplies are stocked adequately.
• Report lost items, damages, or merchandise issues to supervisors or security promptly.
• Address guest requests, questions, and complaints courteously to ensure satisfaction.
• Coordinate with Supervisor on task priorities and offer assistance as needed.
• Perform additional duties as assigned by management.
• Work schedule may vary based on operational needs.
• Use effective communication tailored to diverse backgrounds and organizational levels.
• Monitor slide safety and enforce usage rules as required for properties with slides.

Requirements

• High School diploma or equivalent preferred.
• Proficient in required job skills and adept at learning and applying new information.
• Demonstrates active learning and a strong sense of curiosity.
• Possesses natural instincts and insight to resolve unclear situations and problems effectively.
• Utilizes multiple resources and methods to analyze problems and make informed decisions.
• Effectively prioritizes work, managing time and processes for maximum efficiency.
• Understands the importance of timing in relation to departmental or business priorities.
• Adaptable to expected and unexpected changes, monitors progress to achieve impactful results.
• Energetic and proactive in pursuing tasks, striving to surpass expectations.
• Approachable with a warm personality, able to connect easily with others.
• Demonstrates genuine care and compassion, showing a desire to understand others.
• Builds confidence and trust through effective communication and social awareness.
• Utilizes tailored communication techniques suitable for different situations.
• Comfortable conversing with individuals from diverse backgrounds and organizational levels.
• Provides and accepts feedback positively, balancing directness with tact and consideration for the audience.