Pool Receptionist - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Pool Receptionist at Mandalay Bay, you’ll welcome guests, manage daily operations, and help create a smooth, high-quality poolside experience while delivering friendly, efficient service that sets a positive tone from arrival.

THE STARTING RATE: $14.00 hourly

THE DAY-TO-DAY:

• Greet guests in a friendly and professional manner; answer multi-line phone systems, respond to email correspondence, and direct inquiries to the appropriate department

• Assist guests with information regarding cabanas, daybeds, reserved seating, and other amenities while providing exceptional customer service

• Manage reservation check-in and check-out processes and maintain accurate guest records using UrVenue, ResortPass, InfoGenesis, and Microsoft Office programs

• Maintain a clean and welcoming reception area, communicate guest concerns and operational needs to management, and confidently upsell amenities to enhance the guest experience

THE IDEAL CANDIDATE:

• 18+ years of age or older

• 1+ years of prior relevant experience preferred

• Customer service experience handling customer needs and providing support preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11925

Are you ready to JOIN THE SHOW? Apply today!