Pool Repair Technician - RAIL Certified - Innovative Company

As a Pool Repair Technician, your primary responsibilities include, but are not limited to:

• Have a great working knowledge of pool chemistry and equipment functionality and the ability to explain it to the client.
• Troubleshoot repairs.
• Working knowledge of pool plumbing and electrical wiring for pool/spa heaters and heat/cool pumps.
• Complete daily records of work performed.
• Install and repair pumps, filters, heaters, and automation systems.
• Manage daily schedules with repair staff to ensure efficiency.
• Work with office staff to ensure a high degree of accuracy concerning accounting and billing.
• Improve processes and create innovative ideas to help us grow to the next level.
• Explain needs to customers and get approval for any repairs needed.
• Perform all duties with a customer and safety-first mindset.
• Manage customer care issues and complaints.

REQUIREMENTS:

• RAIL Certification preferred.
• Must have a high degree of mechanical aptitude and strong swimming pool operation systems knowledge.
• Self-motivated and able to work efficiently with little oversight.
• Possess a willingness to communicate and share knowledge with customers in a tactful, respectful manner while presenting a professional image.
• Dedicated to meeting deadlines, possess strong customer service skills, excellent verbal, and written communication skills, and effective organizational skills.
• Must have a minimum of 1 year experience as a pool repair technician, a valid driver's license with three years of verifiable driving history, and a clean driving record.

Compensation – Paid weekly.

Total compensation with RAIL Certification is $65,000 to $80,000

Total compensation without RAIL Certification is $55,000 to $65,000

Benefits - We offer best-in-class benefits, including free employee dental insurance, paid vacation, and 401k.