Population Health Case Manager - 50% remote

Mindoula is seeking to hire a talented Case Manager to serve SMI/SUD members in Knoxville, Tennessee, and the surrounding areas. The ideal candidate will have an entrepreneurial spirit, meaningful Case Management experience, and thrive in a high-growth environment.

Essential Duties and Responsibilities:



Case Managers are one of Mindoula’s key front-line roles in delivering our Population Health Program. Care Extenders work closely with Mindoula’s Members in the community to understand their behavioral and medical health conditions, as well as their social needs. Our Case Managers empower members to actively participate in improving their own healthcare through personalized case management that targets each member’s specific needs. Case Managers work directly with members of the community, delivering one of our Population Health programs in partnership with one of our health plan partners. The goal is to support each member of the program to reach his or her goals while delivering clinical and financial outcomes to our partners on the population as a whole.

Education & Skills Required:

• Bachelor's Degree required.


• Two (2) years of related experience.


• Knowledge of Resources, Social Determinants of Health, Mental Health, Substance Abuse Disorders, Violence and social issues.


• Excellent computer skills and experience with Google Suite software (Google Sheets) and Microsoft Office software (Excel) with strong data entry skills.


• Must be detail-oriented and able to multitask while consistently completing short-term


• projects with tight deadlines.


• Excellent oral and written communication skills.


• Must be able to work in a fast-paced environment and have a strong sense of urgency.


• Adhere to rigorous client record-keeping data entry and standards and procedures.
• Uphold professional standards as a representative of Mindoula Health.


• Work under high stress with multiple priorities maintaining.

Location:

• This position is hybrid and requires up to 50% of the time to be working in the field in the community
• The employee is required to have reliable transportation

Compensation:

• The compensation range is between $20.67 to $23.08 hourly based on education and experience.

What we offer:

• Insurance: Medical, dental, and vision insurance for you and dependents, 401K
• Time Off: 11 Holidays and 15 Vacation days, 4 Wellness days
• Wellbeing: Employee Assistance Program and Wellness programs are available to you and dependents
• Freedom: Design your own workday - we’ve been remote-first from our founding
• Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)