Population Health Pre-Visit Planner - Start Now

Description:

·Conducting outreach to patient populations in the market to get them back in at the right time for medical care.

·Engaging patients over the phone and facilitating communication to the patient, and other providers, calling and scheduling appointments, and communicating medical information to the care team.

· Trying to reach at-risk populations who need medical care.

Additional Skills & Qualifications

1-3 years of healthcare background-- ideally from a customer service type role-- Medical Sec/Patient Access/Call Center/etc.

MUST BE BILINGUAL FLUENT ENGLISH/SPANISH--- 90% of their calls will be Spanish

Excellent customer service skills (looking for someone who has a passion for this type of job and who wants to be there LONG TERM CAREER) and able to align with their mission in the community.

• Must possess excellent interpersonal skills.
• Some medical terminology.
• Working knowledge of health insurance plans.
• Basic navigational knowledge of electronic medical record applications.
• Must have excellent time management skills, be organized, self-motivated.     
• Possess excellent written, verbal, and interpersonal communication skills.   
• Maintain a high level of productivity and confidentiality.      
• Work well in a team environment.         
• Ability to handle multiple tasks at once without mistakes or diminution of professional demeanor and customer service.        
• Effectively able to prioritize and maintain workflow.        
• Ability to function in a high volume, multiple task environments, possibly in a closely shared workspace.
• Demonstrate self-motivation and the ability to work with a high degree of independence.
• Ability to effectively and efficiently solve problems as presented in real time.
• Strong organizational and task prioritization skills.

Compliance:

Drug Test Required; Background Check Required; Covid Vax +Booster

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.