Porsche Parts Counter Person

Porsche Charlotte Northlake is seeking a dedicated and detail-oriented Parts Counter Person to join our team in Charlotte, NC. In this role, you will be responsible for managing inventory, assisting customers with parts inquiries, and ensuring efficient parts distribution to support our service department and clients. This position requires excellent customer service skills, product knowledge, and the ability to work in a fast-paced environment.

Responsibilities

• Assist customers in identifying, locating, and ordering the correct Porsche parts.


• Manage parts inventory, including receiving, stocking, and organizing items.


• Process parts orders and ensure timely delivery to customers and service technicians.


• Maintain accurate records of parts transactions and inventory levels.


• Work closely with service department and sales team to support their parts needs.


• Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Requirements

• Previous experience in automotive parts counter or inventory management preferred.


• Strong knowledge of automotive parts and terminology, ideally with Porsche vehicles.


• Excellent communication and customer service skills.


• Ability to use inventory management software and Microsoft Office applications.


• Detail-oriented with strong organizational skills.


• Ability to work independently and as part of a team in a fast-paced environment.


• Must be able to stand for extended periods and lift moderate weights as required.

Benefits

• Competitive compensation package


• Health, dental, and vision insurance


• Employee discounts on parts and services


• Opportunities for career growth and professional development

About the Company

Porsche Charlotte Northlake is a premier dealership committed to providing outstanding customer service and high-quality Porsche vehicles and parts. Located in Charlotte, NC, we pride ourselves on a dedicated team focused on excellence, integrity, and passion for the Porsche brand. Join us and be part of an environment that encourages growth and innovation in the luxury automotive industry.

Mills Auto Group is looking for a parts counter person to join our team. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

RESPONSIBILITIES:

• Oversee the parts sales process from start to finish


• Work with parts manager to locate any parts not in stock


• Complete special order part request for the customer


• Communicate with customer on parts status


• Communicate with staff and customers in a friendly and professional manner


• Must follow all company safety policies and procedures


• Understand and follow federal, state and local regulations applicable to industry

REQUIREMENTS:

• High School Diploma or equivalent


• Experience with auto parts sales (preferred)


• Able to work in a fast-paced work environment


• Strong organizational and time management skills


• Detail-oriented, professional appearance and strong work ethic

About the Dealership

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.